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Cloudflare Developers

Welcome to the official Cloudflare Developers server. Here you can ask for help and stay updated with the latest news

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Do not receive confirmation mail

Hello support team, I have the problem, that currently I'm not able to use or change services in my account. Cloudflare wants to check the account and is sending a mail for confirmation to my address. The problem is, that I don't get this mail. Yes I have checked SPAM and other folders already. Is it possible that the mail address is on a suppression list? What can I do to get it removed from such a list? 🙏 Thanks so much for your ideas and help....

Cloudflare Access Only check IPv4

Hello. I am using Cloudflare Tunnels combined with Cloudflare Access to IP restrict a page running on my ubuntu server. My IPv4 stays the same but my IPv6 changes after a while. The issue is, when I only provide my IPv4 into the policy, it won't let me bypass the cloudflare access and I have to put my IPv6... however, that is changing after a while. How can I configure my policy so it only checks the IPv4 even if the connection has IPv6?...

Trying to transfer domain from squarespace to cloudflare

I want to transfer a domain from squarespace to cloudflare, I tried following the steps but I'm stuck here where I have the authorisation code from squarespace but theres no option to add/write my domain name in cloudflare to transfer it
No description

Cannot update Nameservers

Hello all, I am currently moving our church domain from Sharefaith to Cloudflare as the website company Churchtrac is requesting us to do this. However, Sharefaith is unwilling to update the nameservers but did give us a transfer key. Any advice on getting this switched over?

cant log into support

I have a support ticket open but i cant log into the https://www.support.cloudflare.com/support/login I am receiving emails requesting verification of my contact information, but I have not received the verification email, only the notification....
No description

Change Cloudflare password

I am a new customer. I am trying to gain access to the API; however, to see the keys, I am being asked for a password. The issue is that I created my account with Google OAuth, so I don't have a cloudflare password. In my profile, I cannot change the password as I don't have the old one. How do I resolve this?

Problem with invalid nameservers

Got this error when i tried to transfer domain from Ionos to cloudflare
No description

Temporary Ban/Rate-Limit for Excessive Requests in Cloudflare?

Hi everyone, I'm experiencing a situation where my website's backend is being overwhelmed by intense spam requests. Although I can ban users or set request limits on my server side, I'm looking for a solution within Cloudflare. Is there a feature or a configuration option in Cloudflare that allows for automatically applying a temporary ban or rate limit (for example, blocking access for 10 minutes) when a user sends an excessive number of requests at once? Any advice or best practices would be greatly appreciated. Thanks!...

Unable to pay overdue balance, unable to change billing method, unable to upgrade

Hello! Our Super Administrator left the company, and we recently discovered that our account was downgraded to the Free Tier due to an overdue balance. Unfortunately, we can’t update the billing information to pay the bill because we no longer have access to the Super Administrator account. What should I do? I currently have Administrator access to the account....

limit subdomains

does anyone know how to make a rule where only certen ips are allowed on a subdomain wihtout effecting other subdomains or the main domain

Windows Defender C2 detection, Chrome/Brave/FireFox contacting malicous IP at cloudfare

We're facing multiple incident reports by Microsoft Defender with the following process: "chrome.exe" --type=utility --utility-sub-type=network.mojom.NetworkService --lang=de --service-sandbox-type=none --no-pre-read-main-dll --field-trial-handle=2000,i,11649817129998401053,18190743795037028513,262144 --variations-seed-version=20250313-050105.095000 --mojo-platform-channel-handle=2144 /prefetch:3 It's contacting the IP address 188.114.96.3 which belongs to cloudfare according to IPWHOIS....

Domain name disappeared after expiry

One of our clients domain names expired recently and we helped them renew it. We can see the NSs point to cloudflare but we can't see the domain name in their account anymore!? Their services seem to be working so I wanted to know how we can have the domain name re-added to Cloud Flare? Should we just add another domain name - my worry is that if we just re-add the domain name the configurations may be lost ... Thanks in advance for your input everyyone!...

CDN System

So i need a little help so basically i got this discord bot module script here:

Website becomes inaccessible without vpn

I'm experiencing an issue similar to the one in this thread: https://community.cloudflare.com/t/web-site-wont-work-unless-i-use-a-vpn/241146/15. I have four subdomains, each linked to a different server. One of them (X) is located in the US, while the other three are in Europe. All my websites are proxied through Cloudflare. ...

Support page errors out on business plan. How do I contact cloudflare?

Support page errors out on business plan. How do I contact cloudflare? Takes me to this page after filling out the support form. Same result whether I try to open a case or chat.
No description

I want to use my own CNAME to point to STREAMS

The cloudflare URLS for the streams object, are blocked by some of our enterprise customers. How can I use my TLD to point to the STREAM objects on cloudflare?

Can't cancel transfer.

I am not sure if I put correct details for my domain, and because of that I want to cancel transfer and write everything again, and then start transferring process again. But when I click cancel transfer button, nothing happens.

Account Owner has passed away, no access to domain

Hello everybody! I'm grasping at straws here at this point. I am an MSP that has acquired a new customer, and their previous IT provider had registered the domain that the customer is using for email services through cloudflare. This individual has since passed away and I need to get ahold of somebody that can help me move the domain into the customers own Cloudflare account. I do not have any type of credentials to the old CF account and cannot obtain any records of the login. Any ideas?

Domain not working

In website its showing domain is active but I can't connect on with that domain

Under what circumstances will the free plan be restricted? I have 30T of monthly data that needs to

Under what circumstances will the free plan be restricted? I have 30T of monthly data that needs to be distributed through CDN. Which plan should I purchase?