Cannot update Nameservers

Hello all, I am currently moving our church domain from Sharefaith to Cloudflare as the website company Churchtrac is requesting us to do this. However, Sharefaith is unwilling to update the nameservers but did give us a transfer key. Any advice on getting this switched over?
3 Replies
Hard@Work
Hard@Work2mo ago
Unfortunately, you aren't able to transfer your domain to Cloudflare Registrar until you have migrated your nameservers(which is what I think Sharefaith is trying to get you to do)
User 456
User 456OP2mo ago
They have basically said they cannot update the Nameservers even though they hold them at the moment and they just sent me the transfer key.
Hard@Work
Hard@Work2mo ago
Maybe try transfering to a different registrar then? Not sure which TLD you are using, but https://tld-list.com can show which registries support your tld And IIRC most other registries don't require an NS migration first

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