Domain name disappeared after expiry
One of our clients domain names expired recently and we helped them renew it.
We can see the NSs point to cloudflare but we can't see the domain name in their account anymore!?
Their services seem to be working so I wanted to know how we can have the domain name re-added to Cloud Flare?
Should we just add another domain name - my worry is that if we just re-add the domain name the configurations may be lost ...
Thanks in advance for your input everyyone!
2 Replies
https://developers.cloudflare.com/dns/zone-setups/reference/domain-status/
If the domain is detected as "Moved" for 7 days, it goes into deleted, where CF NS will still return results, and if you add it within 7 days back you should get the full config back. After 7 days of that, it's gone forever
TLDR: Add back the domain. If you're quick enough, the config will come back.
Cloudflare Docs
Zone status · Cloudflare DNS docs
Review information on the different statuses that your zone can have after you add your website or application to Cloudflare.
Thanks Chaika we've re-instated the domain and all is working. Thanks heaps!!!