Shrestha Pzl
PMPUBG MOBILE
•Created by Shrestha Pzl on 6/5/2024 in #questions
E-mail login Issue.
After successful Account Recovery process, I got mail from PUBG MOBILE that I can log into my account through e-mail mention during the claim but I am not getting the verification code. As suggested I tried all the recommended operations i.e
- Verified the linked email to the game account
- Whitelist the [email protected] & [email protected]
- Check spam in mailbox
- Tried after 24 hrs
The problem still persist. Please help me in this issue.
@Piston @Zobel
7 replies
PMPUBG MOBILE
•Created by Shrestha Pzl on 3/20/2024 in #questions
Didn't get any help (Account Hacked) from customer service and account recovery
I've waited more than 14 days but still I'm not getting any response or help from customer service. When I contact customer service providing all the previous UC purchase receipt, they say try account recovery but when I try account recovery, it asks the UUID and after submitting it ask to wait but I'm not getting any response. It's been a month now. Please assist here @PUBG MOBILE @Tencent @Administrator @Moderator
I have
- all my previous uc purchase receipt
- most logged in device past 6 month
- email linked (can't login it says to much login for today)
- phone number linked (can't login it says to much login for today)
Please look into this matter!
3 replies
PMPUBG MOBILE
•Created by Shrestha Pzl on 3/11/2024 in #questions
Couldn't recover account through account recovery.
6 replies
PMPUBG MOBILE
•Created by Shrestha Pzl on 3/2/2024 in #questions
Couldn't Recover Hacked Account through Account Recovery
9 replies