E-mail login Issue.
After successful Account Recovery process, I got mail from PUBG MOBILE that I can log into my account through e-mail mention during the claim but I am not getting the verification code. As suggested I tried all the recommended operations i.e
- Verified the linked email to the game account
- Whitelist the noreply@pubgmobile.com & service@pubgmobile.com
- Check spam in mailbox
- Tried after 24 hrs
The problem still persist. Please help me in this issue.
@Piston @Zobel
5 Replies
Can you try to log in using the verification code method using the email you provided to the in-game customer service when submitting the account recovery request?
I already did! I used the email provided by in-game customer service but couldn't receive the code.
Try to use the email on which you received the reply from the customer service, @Shrestha Pzl.
Solution
Resolved by the help of customer service. Thanks!
Glad to hear that and you're welcome!