PUBG MOBILE

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PUBG MOBILE

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questions

questions

question: which is better 3x or 4x scope?

what is better? 3x or 4x like what is generally better what is downsides and goodsides

PMCO EEU ongoing issue

We have official tournament and I have been kicked out of my account for 7 days. I can’t join the game, it only allows to file a claim that will be responded within 7days, which is also the period of the issued blockage. Not only that, PMCO stage 1 and stage 2 both will be over. My team won’t stand a chance as a 3-man roster. #pmcoeeu #pmco #accountissue

What ace should I get to reach conquer

I don't know can anyone explain
Solution:
Top 500 players at the Ace tier or higher will be promoted to Conqueror at 00:20 UTC everyday. You may refer to the leaderboard regarding your rank.

Boosting icon/role

Why this server don't have boosting icon/role?
Solution:
We do but the Booster role is just not displayed separately in the members tab anymore.

My account was mistakenly locked, I hope you can help me handle it.

Dear PUBG Customer Service: I am a player who loves the PUBG game. However, in a recent game, my account was banned, which has left me very confused and disappointed. I am very... I have carefully recalled that I did not use any cheating tools or engage in any violations, nor did I violate the game rules....
Solution:
Hello, @xia! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension....
No description

My account got hacked and banned please help

Hello PUBG Mobile Support Team, I am writing to request your urgent help regarding my PUBG Mobile account. My account was hacked in 2022, and after the incident, I noticed that my in-game nickname was changed from "snpxmuslim" to "MO【OKÁH】ツ" without my knowledge or permission. Shortly after that, my account was banned for 10 years....
Solution:
Feel free to submit a ban appeal through https://pubgmobile.live/support. You can track the progress of your appeal from https://pubgmobile.live/status. You can submit an account recovery request later if your ban appeal gets accepted....
No description

reporting livestream cheating

where do I report cheating in livestreams and what should I need?
Solution:
Please report online cheating content from https://pubgmobile.live/support > Content.

(PUBG MOBILE PAKISTANI TEAM)

Scam by PUBG Pakistani Team – WOW Jam Event 2024 Eight months ago, the PUBG Mobile Pakistan team visited our university and selected us to participate in the WOW Jam Event 2024. Filled with excitement and hope, we saw this as a golden opportunity—not just for recognition, but also for the prize money that was promised. When the event finally began four months later, we put everything on the line. We left our studies behind, traveled long distances at our own expense, and gave our full dedication, believing that our efforts would be rewarded. Unfortunately, it’s been over five months since the event ended, and no one from the management has responded regarding the prize payments. What’s more disappointing is that they claimed to be registered with HEC Pakistan, which gave us a false sense of credibility. Now we realize how irresponsible and unprofessional the PUBG Mobile Pakistan management team truly is. Our time, education, and trust were all sacrificed for an event that has left us unheard and unpaid. If we do not receive our rightful payments soon, we have every right to take legal action against this injustice. Note: I contacted a Management team member his name is usama and he is literally not responding...
Solution:
Please communicate with the relevant regional community team for further assistance. We cannot help you with matters concerning regional events in this server as each region has its own separate team and strategy....

My account was link washed by a scammer how can i recover it

How can i recover it
Solution:
Please submit an account recovery request from https://pubgmobile.live/support.

Popularity sending ban

Randomly faced this issue on my second account, why did I get banned?
Solution:
Please reach out to the in-game customer service for assistance.
No description

WOW Authorship

It's been a while since i filed an appeal for authorship. i don't remember exactly when but i guessed a year ago, after some time i was inactive and i deleted pubg temporary. I waited for answers but did not find the result, now after returning I see that I have to go through the appeal again, I wonder why I didn't receive results and will I still not receive them? Should i reapply?
Solution:
If you haven't received any in-game mail regarding the acceptance of your application within 30 business days of submission, it means your application was not approved. There are several reasons by which your application can be rejected, the requirements are as below: Basic Requirements...

why is prajioud not showing

i bought 7 day trial prajioud and it does not show prajioud ingame instead it shows the normal classic bra
Solution:
Please report this issue from https://pubgmobile.live/support > Bug.

Club link error

unable to link social media in club (my insta is on business account btw) .. its sayinn session invalid. how do I fix thiss??
Solution:
Please contact the in-game customer service for further assistance in this regard.
No description

Skin Problem

I can't See my downloaded Skins in Match i only See in Loddy. Can u help me?
Solution:
Please report this issue from https://pubgmobile.live/support > Bug.

Microphone issue

Microphone issue while playing PUBG on my iPad Pro M4, running iPadOS 18.1.1. I’m using HyperX Cloud II Earbud, which support mic input and are compatible with Android and iOS. The earbuds are connected via a UGREEN Magnetic Audio Splitter Type C to Jack, which officially supports mic functionality and is iPad-compatible. ...
Solution:
Please report this issue from https://pubgmobile.live/support > Bug.

Strike issue

I am talking about Ginni Tech channel which was closed by Tencent by giving strike in 2021 I want to remind you that our 4 year sentence has been completed And this sentence is still going on...
Solution:
Content that has been removed for violating PUBG MOBILE's terms of service will not be restored.

I need help

Hi,I have a problem,someone hacked into my acconut, and I cant do anything about it, my id is 5157894686 and I was connected to romania for over 6 years,and the acconut is based in indonesia,please help me
Solution:
Please wait patiently while your account recovery request is being verified.

mic not working when using Bluetooth headphones

If I use Bluetooth headphones the game works great except the microphone. The mic doesn’t work unless I use it without the headphones. I’ve tried using AirPods and other brands and it’s all the same. They work with every other app except pubgm. How can I fix this? I’ve checked permissions and they seem to be good
Solution:
This is an intentional feature. You can find the response provided by Tencent regarding this here.

Account stolen by my friend

Hello my name is Timez and I need help recovery my account from my friend he changed everything on my account now when I try to login from twitter I can’t login back
Solution:
All I can do is refer you to https://pubgmobile.live/support . Unfortunately, because account sharing is against the game's Terms of Service, there is a high likelihood that it will be rejected.

Stolen account

Hello. Is someone here that can help me with some infos? Someone stole my account.
Solution:
Please submit a recovery request from https://pubgmobile.live/support for assistance.
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