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PUBG MOBILE

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questions

beard

I wanted to ask if the S7 beard will ever return to the Royale Pass. It’s been over two years since it was last featured. The game has already introduced a new hairstyle, and another is coming in the 3.6 update. Hairstyles and face features from S4 and S5 have returned to the RP several times, so it would be great to see the S7 beard make a comeback, possibly alongside the new hairstyle in the upcoming update. Thank You....

Upgradeable items reset feature with UC (Guns, Xsuits)

Wouldn't it be nice if it was possible to reset the level of these items with a certain amount of UC? The game wants to encourage players to buy and spend UC, such a feature would be beneficial for both the game company and the players. For example; We upgraded Pharaoh X-suit but I didn't like it, I want to reset his level with UC and upgrade another?...
Solution:
Feel free to provide your feedback/suggestion through https://pubgmobile.live/feedback.

Recovery my account

I want to recovery my account back because someone stole it
Solution:
Please contact the customer service for further assistance with lost or stolen accounts. You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim. Please note that your ticket will be declined if you are unable to accurately provide all the information that the in-game customer service have requested from you, or that it does not match with what they have. You will have to cross-check again, or else they will not be able to assist you any further....

Uaz Bonus pass skin?

For which UAZ is Bonus Pass skin?
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Account recovery

hello, my PUBG account is made with Apple id and phone number, unfortunately I don't have the phone number anymore, my question is can I recover that account?
Solution:
Please contact the customer service for further assistance with lost or stolen accounts. You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim. Please note that your ticket will be declined if you are unable to accurately provide all the information that the in-game customer service have requested from you, or that it does not match with what they have. You will have to cross-check again, or else they will not be able to assist you any further....

Discord Related Stuff

How can i work for PUBG MOBILE as a mod or how can i see discord related stuff for PUBG MOBILE
Solution:
Moderators of this Discord server are selected at Tencent's discretion. You can check out #game-news for game related announcements and informations....

I want to talk with tecent admin

Complain against discord admin
Solution:
Hello, please be reminded that we couldn't intervene with any other server. You may want to consider reaching out to them instead. :bunNod3:

Does redmi note 13 + support 120 fps

Can someone please find out ? And let me know if it supports 120 fps

Hello

This is the platform linked to the ID you requested My gamer name:zx481800 Goggle Id:6206717997...
Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. Your only option is to use the File Claim option if you wish to appeal for your account suspension. If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected]. If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit....
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Live stats

When u gonna repair this, so I can see if I'm there, or not
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Tiktok rewards

Hi, I actually watching tiktok pubg mobile live and only what I have it's only first activated (But I was see live without pubg mobile and I get reward) But I can't somehow get reward to 2 and 3. How to get when I even watch a live in pubg mobile gamers?...
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please tell me guys why i got banned name for 1 month ???

im in ultimate rank TOP 3 EUROPA and i can,t put my name on my account ??? why i got me name banned ???? my name was S2 SHITU and they bannn me for funn or what ? its my id 5114652154 check it out and tell me i will waiting to fix it...
Solution:
If a player nickname contains words or meaning that is deemed as inappropriate, such as containing religious, racist, nationalistic, political, sexual or other controversial and inappropriate content of implications that may create controversy or offense, player may get restrictions or penalties from changing their nicknames. If you believe that this restriction is a mistake, feel free to contact the in-game customer service for further assistance in this regard.
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Rp 60uc voucher

can i use this voucher for the next pass?
Solution:
Nope, but when you purchase UC for the first time in next season, you can get another voucher
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Security Center

How does this make sense? Is this a bug or something I’m not understanding?
Solution:
Hello! :r_pengwave: The upper graph shows how many reviews you've completed each day, while the lower graph shows the accuracy of the videos you've reviewed, as checked by the Security Team. Your grade on the lower graph depends on the reviews the Security Team has verified on a certain date. For example: You made 20 reviews on 12/19. If you check your Review Records, you'll see some reports with "Under Review" in the Final Results column. This means the Security Team is still verifying whether the reported player has committed a violation....
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Can you put in the next update old animation for running?

Can you put the old animation when the character runs because the new one doesn't look very good and seems to create problems when it comes to movement plus he runs as if he's irritated under his arm 😂. I would really appreciate it if you could do this in the next update.
Solution:
Hello! Please feel free to create a feedback: https://pubgmobile.live/feedback. :bunPeek:

120 fps on snapdragon 8 plus gen 1

my device is equipped with snapdragon 8+ gen 1, but it still doesn't unlock 120 fps in pubg mobile, why?!?!?
Solution:
Feel free to create a post in #90-120-fps-feedback regarding this instead.

Peripheral devices

They gave me a ban for an hour for peripheral devices. What could be the reason for this? I stream metro royale, I have an iPhone and it is connected to the computer through an adapter (from Apple) in order to stream via OBS, but this cannot be a reason for a ban

Sound bug on PUBG with AirPods

I’ve been having this issue recently where my sounds randomly disappears on PUBG and sometimes weird noise come thru like my earphones are bugging only happens on PUBG and it’s not my earphones cos when I use them on my iPhone for music I don’t have any issues only when playing PUBG it happens. My device for PUBG is iPad Pro m4
Solution:
If you believe that it is a bug, you can submit a bug report through: https://pubgmobile.live/support instead.

Pubg account recovery help

Dear pubg team, My account has been maliciously linked to someone else social media, email and phone number that's why i'm unable to login my account. Even it's my personal account & i'm using it from many years. I have all the authentic and accurate information and proof video behalf of my request. I'm very thankful to you for this kindness. You're my last hope.uid 5322640425...

Scam in game

There are many scammers in the Selection Plaza of the Home Popularity contest who have profile pictures offering UC in exchange for votes. Is PUBG aware of this? Is this legal? Shouldn't PUBG take action?
Solution:
Players are not allowed to sell, trade or purchase in-game services, goods or accounts with UC or real world currencies. This is against the terms of service of PUBG MOBILE. Please report homes with cover images that violate the rules in-game....
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