Is this ban for gfx tool?
@Zombieಥ‿ಥ
Solution:
Hello @WHITE DEVIL
Use of unauthorized 3rd party software such as gfx tool is a violation of PUBG MOBILE's terms of service....

Loosing Hope
It has been over two weeks since I lost access to my account. I was scammed out of my account, and the scammer used in-game support to get access. When I filed for recovery via https://pubgmobile.live/support, PUBG rejected it. I had UC receipts, all my friends' names, and all the device names, yet they still sided with someone who stole my account. All the emails that have been replied to are generic and do not address my issue. I do not know what to do now. Will I even get my account back or w...
UC Revates
Does anyone know when is the next UC rebate?
Solution:
keep eyes on #game-news there is no such a confirmed date.
United guardian challenge uc
when winners of gaurdians United Challenge get uc? Please share exact date
Solution:
Winners will receive rewards in 30 business days as mentioned in rules.
Urgent
Hello my account have been stolen by a scammer , i contact the pubg service they are too late to respond this the second week , he submitted a claim to ban me submit one , no one helped me please i paid for my account a lot . If anyone can help me i can pay for u but please please i want to recover my account back please guys help me @pubgmobile
Solution:
Hello, @Mor!
Please contact the in-game customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim....
Hacked account
My account got hacked again🙄
tried to file a claim in game but its saying i should file it on a regular device how do i bypass this nonsense?...
Solution:
Please use the device you frequently use to log into your PUBG MOBILE account, and try to submit the in-game account recovery request again.
Please reply quickly
t.me/AntiBanCryzer
This channel shows immoral content while playing PUBG Mobile....
Solution:

Pls anyone in the community could you help me get the purchase gift
Hi I only need 300 more uc to get 1.5k free, is anyone willing to help me out😭😭😭

Hello, i lost my pubgm account. I had this account when i was little
used to go crazy on my dads credit card. I clicked on this fake uc redemption phishing link and lost my account. stopped playing for years. now im here trying to recover the account. apparently im not able to login to the account. I forgot the nickname, the uid. All i have is receipts of me buying tons of uc. Im hoping that one of you staffs can track the order id to find the account and maybe help me recover it. For further informations such as pictures etc you can dm me. Or at least tell me w...
Solution:
Hello, @ali!
Please contact the in-game customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim....
PUBG
Does anyone know if you can put PUBG on connections on discord if so please tell me how?
Solution:
As for now, Discord does not support PUBG MOBILE to add as user connections.
Subscription
will i get a 660 immediately + 8 uc every day
so the total will be 660+ 8(30)?...
Solution:
Hello @'3il.
Yes...

What in the crossserver
something's wrong even though if you choose Asia or Europe as your server in WOW you get matched against players whome have chosen Middle east? Why is this happening?
Solution:
Hello, @Generalissimo!
If you're able to recreate this issue, please record a video and report it through the community support form.
Please note that players are free to select any server in the game at their discretion. However, players can only change server once every 7 days. This means you may encounter players who have chosen the Middle East or another server, even if they are physically located elsewhere....
Please note that players are free to select any server in the game at their discretion. However, players can only change server once every 7 days. This means you may encounter players who have chosen the Middle East or another server, even if they are physically located elsewhere....
how to fix delayed matchmaking in pubg mobile in emulator
I use the Bluestacks emulator, but it often takes a long time to find a match. Most of the time, I don't get any matchmaking when I play with my friend who plays on a mobile phone. How can I fix this?
Solution:
If the matchmaking takes too long, you may have to select another mode/map
Event tokens bug
I converted all my time limited tokens into the permanent ones to get the anniversary dacia only to discover that the limit is only 2 permanent tokens while the car costs 5 tokens, even though the tutorial video clearly shows that the limit is up to 99 and now I can't convert back the tokens.
Any help?...
Solution:
If you encounter any bugs, you can report it by submitting Bug through https://pubgmobile.live/support.

Home achievement basic question
For this achievement
If we linked then can we unlink? And will that affect my home or something?...
Solution:
Hello, @TheDamNZ!
Once you complete the achievement, terminating Home sharing will not affect the achievement progress.
Once Home sharing is terminated, the Home level will be reverted and some rewards (like Buddy Sets, titles, etc.) will be removed....

How often do the purchase superior gifts come out
When will the next superior or purchase gift return after today?And how often do they return
Solution:
Hello, @Rezy ay!
You may keep an eye out for future events in-game. It is unfortunately not possible to confirm the release date of an event beforehand until the event is officially announced.
If you have any feedback related to specific event schedule, you may provide your feedback through https://pubgmobile.live/support....
how much uc to get an x suit and maxing it out
helpp
Solution:
Maxing out an X-Suit in PUBG Mobile can be a significant investment, with costs varying based on the specific X-Suit and individual luck during the upgrade process. Acquiring the base level of an X-Suit typically requires around 6,000 to 8,000 UC. Upgrading it to the maximum level can cost an additional 80,000 to 150,000 UC or more.
For instance, some players have reported spending approximately 100,000 UC to fully upgrade the 7-star Galadria X-Suit. Similarly, upgrading the Stygian Liege X-Suit to 7 stars has been reported to cost around 150,000 UC....
i wonder if this thing is bannable #question
if i would play in this type if console i could ve banned ? i cannot play 4 fingers never ever and im so sick of the difference of the plays i could made
Solution:
Hello @El mayo
Use of external peripheral devices, such as keyboard, mouse and controller when playing the game on any touch hand-held device is not allowed and will be punished....

Regular Device
After i got rejected on recovery form ,I tried to send another claim in game tool on the phone i played on it more than 3 years,but i got this issue
Solution:
Please use the regular device you use to log into your PUBG MOBILE account and try to submit the in-game account recovery request again.
Please note that if your account recovery request was rejected through the community support form, we're unfortunately unable to help you any further through the community....
