Regular Device
After i got rejected on recovery form ,I tried to send another claim in game tool on the phone i played on it more than 3 years,but i got this issue

Solution:Jump to solution
Please use the regular device you use to log into your PUBG MOBILE account and try to submit the in-game account recovery request again.
Please note that if your account recovery request was rejected through the community support form, we're unfortunately unable to help you any further through the community....
1 Reply
Solution
Please use the regular device you use to log into your PUBG MOBILE account and try to submit the in-game account recovery request again.
Please note that if your account recovery request was rejected through the community support form, we're unfortunately unable to help you any further through the community.