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PUBG MOBILE

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questions

questions

not getting my UC reward...

i am a winner of a uc giveaway and won 100$ of UC on nov 20 by faizyGG when will the uc come to my account? ID:52127757292
Solution:
Please contact the person hosting the sweepstakes regarding this.
No description

Ishue with Account Recovery after beeing hacked 4 years ago

I have an Ishue, as Account Recovery in game rejected my submission, I last played at 2020, I have all receats, even few Videos on YT, Sadly, even after years, I cannot access my account, neither I can play on it, Is there any way I cud play the game what gave me nostalgia about time what I spent?
Solution:
Please contact the customer service for further assistance with lost or stolen accounts. You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim. Please note that your ticket will be declined if you are unable to accurately provide all the information that the in-game customer service have requested from you, or that it does not match with what they have. You will have to cross-check again, or else they will not be able to assist you any further....

@quendii

Hi, I wanted to request about my old account for recovery my account was maliciously linked or changed to someone else email and mobile number. It's been upto 1.5 years since I lost my account I tried many things and many ways to recover it but the problem was at that time was that I got my device reset and that's why I was unable to recover. So please I beg you help me to get my account my lost account UID is 5315697079 and my device model and brand is lG G7 Thinq/lgG710VM Please this is information I only got you can also check on that account device records please please I beg you to recover my lost account my account was my heart and spend much time and uc on it....

Malicious exploits in security center

The rules regarding bug abuse are very unclear and ambiguous. I am investigator and review some cases and found no violation but the results was malicious exploits. Please don't give me repetitive answers. banpan...

My id got banned for no reason

I was not playing with any hacker, rather I banned and reported a hacker recently, but I got banned today idk why, that too for a year. Please pubg mobile unban me I have not committed any crime and I have not teamed up with any hacker and I don't even have a hacker friend. Please unban me thank you....
Solution:
Hello, @r.agarwal022! Accounts are suspended for violating PUBG MOBILE's terms of service . Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension. If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected]....
No description

Cant link

I want to link a email to my acc i got the code and stuff but when i wanted to put password and i should the password again its say incorect but i tried so many times
Solution:
Hello, @Erxlin! You'll need to make sure that you are not special characters when entering your password. Please remove any special characters and try again.
No description

Redmi 13 pro fps problem

I bought the redmi note 13 pro yesterday, when i downloaded the game and logged in i could only see the "ultra" (40 fps) option in smooth/balanced graphics. On hd graphics i only get 30 fps (high) option. May someone help me with this issue please?...

Someone else claimed my account

I been trying to reach out to someone from pubg I am clueless I don’t know what to do now. Someone else claimed my account his email is gcmax**@gmail.com. I want to remove that claim because it’s not my email at all I have reach out to every email possible attached the proof. And now I am getting a reply saying your all the social links will be removed in 24 hours and the login code will be sent to that hacker account. I still can log in but I don’t know what to do I have wrote 6 in game mail...
Solution:
Please contact the customer service for further assistance with lost or stolen accounts. You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim. Please note that your ticket will be declined if you are unable to accurately provide all the information that the in-game customer service have requested from you, or that it does not match with what they have. You will have to cross-check again, or else they will not be able to assist you any further....
No description

??

Hello, before we sent the recruitment of the year, and here came a hacker who played with her for 4 games, and I suspected her in the fourth game and reported her. Will I also be banned?

Play with Hack. I don't know.

Hello, before we sent the recruitment of the year, and here came a hacker who played with her for 4 games, and I suspected her in the fourth game and reported her. Will I also be banned?

Pubg

Is pung account buying or selling legal?
Solution:
Trading, selling or purchasing game accounts is against PUBG MOBILE's terms of service. Please refrain from participating in such activities.

Pro

What championships are considered professional and semi-professional? For example, PMSL Qualy, PMSL NA, PMSL Americas and PMGC would be: ?
Solution:
Feel free to join the PUBG MOBILE Esports Discord server for esports related queries. https://discord.gg/esportspubgm...

my account was stolen

my account was stolen, it's still linked to my mail, how do I get it back? I can't log in to it because third parties have enabled two-step authentication.
Solution:
Hello, @Yanjkeee! Please contact the in-game customer service for further assistance with lost or stolen accounts. You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim....

helpp

Good morning, I need your help, to find out that I have been banned several times, and I don't know the reason, I would like to ask for help?
Solution:
Hello, @crnobeli! Accounts are suspended for violating PUBG MOBILE's terms of service . Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension. If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected]....
No description

Account got hacked

i recently started to play with my old account linked to a social media, but i found someone else is playing without my permission and linked mobile and email, tried to use pubgm support but not solved
Solution:
Hello, @TinoLimoncino! Please contact the in-game customer service for further assistance with lost or stolen accounts. You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim....

i have something for any admins

haker use this script to get fake skis in inventory
No description

Investigator Discord

Good morning , I would like to ask, do you know how to enter the investigator discord? I once got an invite link via pubgm ingame mail, but it was accidentally deleted by me. sorry my english is bad.

Question

Can I turn off flags(on kill message) when I play clasic match
Solution:
It is not possible at the moment, @Zwalkerr. You may provide your feedback through https://pubgmobile.live/feedback if you want this feature to be included in-game. Before you can create a post on the subreddit, you need to earn at least 5 karma by commenting on existing posts....

Low FPS Issues (todays update)

Today I got 1-3 mb update in game.After that i am getting low fps while playing. I can't open scope while fighting, Character stops for 1-3 sec while close range fighting. I played last night game was fine.Does anyone facing this issue?