Investigator Discord
Good morning , I would like to ask, do you know how to enter the investigator discord? I once got an invite link via pubgm ingame mail, but it was accidentally deleted by me. sorry my english is bad.
Question
Can I turn off flags(on kill message) when I play clasic match
Solution:
It is not possible at the moment, @Zwalkerr. You may provide your feedback through https://pubgmobile.live/feedback if you want this feature to be included in-game.
Before you can create a post on the subreddit, you need to earn at least 5 karma by commenting on existing posts....
Low FPS Issues (todays update)
Today I got 1-3 mb update in game.After that i am getting low fps while playing. I can't open scope while fighting, Character stops for 1-3 sec while close range fighting. I played last night game was fine.Does anyone facing this issue?
Tencent 💀 Level Infinity 🤮
"Tencent will come back in 2025."
Solution:
Level Infinite, publisher, and LightSpeed Studios, developer, are both under Tencent. So Tencent was never gone.
You can also check out this reply by Tencent....
Growth Pack Question ⁉
PUBG, when will the Growth update happen? When will the new Growth pack be visible? Is it a lifetime, one-time pack
Solution:
Each pack available in the Growth Pack event is purchasable 1 time. If you have purchased a pack, it will be sold out and you will need to complete the login missions to collect the remaining rewards within a pack. It will not reset because it is a one-time purchase.
If you have any feedback or improvement ideas in this regard, you may share it through https://pubgmobile.live/feedback....
Login issue
Hi guys
What about this problem
I cant login to my account
Too long time 🥲...
Solution:
If you are facing failed to login issue, this may due to an unstable Internet connection. It is recommended to play with a stable cellular data or Wi-Fi connection. We also suggest that you try the following solutions:
• Try with a different Internet connection to see whether if you can log into the game.
• Log out of the account, close the game, and clear some storage on your device before logging in again.
• Try to repair from the login menu of the game or reinstall the game....
Account Banned
My PUBG Mobile account was banned for a week while in an Arena Training match after lagging out of the game and being logged out. Once I go to log in it says my accounts banned for modifying or coding the game. I have no access to mods and have always been completely against them. If you can’t play the game fair then You shouldn’t be playing it. I’m not using any mods or hacks and I believe it’s an error within the system but I don’t know what to do to remove the penalty. When I make a claim it...
Solution:
Hello, @ᴄʀʏᴘᴛ ™!
Accounts are suspended for violating PUBG MOBILE's terms of service . Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected]....
Wrong claim
I need help I might loose my account am so worried
Solution:
Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the in-game customer service have requested from you, or that it does not match with what they have. You will have to cross-check again, or else they will not be able to assist you any further....
HACKER
Solution:
The purpose is this channel is not to report cheaters but ask PUBG MOBILE related questions instead. You have previously been advised to report cheaters you come across in-game through the built in report system.
We may have to restrict your access to this channel if you continue to create posts regarding a topic that has already been answered multiple times....
Samsung Galaxy Store - Pubg Mobile deals restricted content
Hi, I installed the game from the Samsung Galaxy Store on my Samsung device. Subscription and other tabs are not visible in the game. Is this application not officially supported? Aren't features such as subscriptions offered to devices without Google applications?
Solution:
Hello, @EvreN💢No1! Prime and Prime Plus subscriptions are only available if you download the game from Play Store. If you have any feedback or improvement ideas in this regard, you can leave your thoughts through https://pubgmobile.live/feedback.
I need help recovering my PUBG Mobile account
Dear PUBG Mobile Support Team,
I need help recovering my PUBG Mobile account. Here are the details:
Fisrt time using poco x3 pro to play on my account was on 1 december 2021
Id:518772508...
Solution:
Hello, @SAVU!
Please contact the in-game customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim....
Why, when I put my number on my password, I can’t login in my account so what is the problem?
Why, when I put my number on my password, I can’t login in my account so what is the problem?
Hi there Why, when I put my number on my password, I can’t login in my account so what is the proble
Solution:
If you are facing failed to login issue, this may due to an unstable Internet connection. It is recommended to play with a stable cellular data or Wi-Fi connection. We also suggest that you try the following solutions:
• Try with a different Internet connection to see whether if you can log into the game.
• Log out of the account, close the game, and clear some storage on your device before logging in again.
• Try to repair from the login menu of the game or reinstall the game....
You are not in a secure environment
Im an authorized device in my pubg account. But i cant change mobile number and email as this message coming. What should i do ?