I did not receive the double verification code SMS
Hello PUBG mobile team
I tried to log in via a new mobile device when I did double verification and did not receive an SMS from PUBGM even though my number and card were still active....

Bonus pass
Are you excited for the new bonus pass🤩#pubg-mobile
Solution:
Hello, @Hanan!
You may use the #pubg-mobile channel for general PUBG MOBILE-related discussions....
Give back your reputation!!!
Hey guys, I’m honestly really frustrated right now.
My rep dropped by 60 points and I got banned multiple times for “cheating” — but I’ve never cheated. I don’t even use voice chat, I always play fair, usually just with one friend. I have no idea why this happened.
I was grinding hard this season to hit Ace Dominator during my break, and now I can’t even play multiplayer. It’s so unfair — like I’m being punished for literally doing nothing wrong. Now I’m forced to play 3 bot matches a day for a week just to get my rep back up, for something I didn’t even do.
...

Hello,I would like to get general information about account connections.
Hello,
I would like to get general information about account connections. My questions might be a bit long, and I thank you in advance for your understanding.
1- How can a social media connection be removed on a secure device? 2- How can a social media connection be removed on an insecure device? 3- If there is no email or phone connection on an account and only a Twitter connection exists, how many days would it take for this connection to be removed from an insecure device?...
can midasbuy be trusted to buy uc and other stuff?
I recently came across a video on tiktok that said unlimited ag but you needed to go on midasbuy on Google /safari and buy some uc to get points and with those points buy ag and other stuff can it be trusted and will I get banned for using it
Solution:
Hello @The honored one
Midasbuy is an official way to purchase UC
https://www.pubgmobile.com/pay/...
Due to the new PUBG updates
Due to the new PUBG updates, how many days does it take to change social media connections on a new device? Can it be changed directly?
Question
What's the benefit of upgrading any gun to lvl 5 that has result emote on lvl 5 means whats the benefit of result emote in pubg when it was display
Question
What's the benefit of upgrading any gun to lvl 5 that has result emote on lvl 5 means whats the benefit of result emote in pubg when it was display
#questions...
popularity gift ban
how i solve this issue ?
Solution:
@ahmed131
Hello, the reason and the time period is clearly stated in the notice.
If you require further assistance, you can reach out to customer service in-game....

Cómo puedo arreglar ese error?
Cómo puedo arreglar ese error?
#soporte...
Solution:
Hello @WifiPanda,
please contact the customer service in game for further assistance....

Hello Ban.
My friend he lived in India. Now PUBGM is ban in india, So that he was using vpn for playing this game But 2 days ago By Using Adguard vpn my friend get banned. He is a legit player. I'm an investigator also and I didn't find any kind of abnormality in his game. And He also spend more than 100 thousand Uc in his account. Even the day he get banned that morning he also spend more than 5000 UC Can you guys check his account. He is also ready to give you guys his Computer access. He's more than 50...
Solution:
Hello, @Kaiser!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension....

Gold nickname error
Hi the gold nickname does not appear in cheer park when i type in the chat it remains white. ( the level 95 reward). Only in cheer park chat.
Solution:
Hello @Cold
If you believe it's a bug, you are welcome to submit Bug through https://pubgmobile.live/support....
X sute Elimination animation
After reaching the X-Suit elimination broadcast level, the gun’s elimination animation disappears due to the X-Suit’s broadcast animation. Even after spending a lot to get both the gun and the X-Suit, only the background color of the gun animation remains — the actual elimination animation of the gun is gone.
Please find a solution for this issue, as it’s unfair to lose the gun’s animation effects after investing so much into both items....
Solution:

Hi Kindly check this and let me know is this true or not ?
i fount this form link of pubg mobile influincer at my friienf youtube channel https://docs.google.com/forms/d/e/1FAIpQLScXVbQVV2Wv5xbqYDjP1m1oHQ2fN-PO5fIhWWza5XL2aauoUw/alreadyresponded and i also submited with my youtube channel name and link and pubg mobile global link so kindly tell me am i approved Pubg Mobile Pakistan Community Content creator ? check and tell me am i now approved content creator becz after tbT i hve inspiration tab in my youtube channel, kindly guide me, if i am really Pa...
Solution:
Unfortunately we are unable to help as it's related to the PUBG MOBILE Pakistan Community and not Global.

Account Finding Back
I didn't log on for 2-3years and I can still find my account on friend list , But i try all the way to logging , It wont let me log on. is there any way to find back my account?
90 FPS?
I play on Poco f4 gt aka k50 gaming and I only have up to the 60 FPS option
My phone has a great processor and 120 Hz so why I can't play at least 90 FPS if not 120...
Region change
Hello, I need your help on one issue:
I currently live in Turkey, but since I opened my PUBG Mobile account in Belgium, the game constantly redirects me to Arab servers.
The "Change Region" option does not appear in Turkey and I cannot change it manually due to the 120-day waiting period.
Although I live in Turkey, this situation affects my gaming experience quite negatively.
Can you help me with this issue, or is it possible to solve it with a direct support request?...

When will yall add the Kosovo flag
Hi
Solution:
You are welcome to share your feedback or suggestion directly to Tencent by submitting Feedback through https://pubgmobile.live/support.