Hello, I need help with my account recovery.
#questions Hello, I need help with my account recovery.
Character Name: BEST》FİGHTER
Character ID: 51314896277
Last Login Date: March 27, 2025
I changed my Twitter email, and after that, my PUBG account was unlinked and disappeared. When I log in now, it creates a new account instead of my old one.
I contacted the support team, but they asked me to send the request from a frequently used device. However, I bought this account from someone else, and I do not have access to the original device.
How can I recover my old PUBG account and relink it to my Twitter or a new email? Please help me!

Solution:Jump to solution
If your account recovery claim has been rejected by the in-game customer service, you can try this second method by using the official Community Support Form 👇
https://pubgmobile.live/support
And choose " Recovery " from the "Requests" list then follow the next steps....
1 Reply
Solution
If your account recovery claim has been rejected by the in-game customer service, you can try this second method by using the official Community Support Form 👇
https://pubgmobile.live/support
And choose " Recovery " from the "Requests" list then follow the next steps.
Please enter the correct information as much as you can, because this is your last chance to recover your account from their side, so accuracy is crucial. They need to verify your identity using the information you provide.