My account got hacked and banned please help

Hello PUBG Mobile Support Team, I am writing to request your urgent help regarding my PUBG Mobile account. My account was hacked in 2022, and after the incident, I noticed that my in-game nickname was changed from "snpxmuslim" to "MO【OKÁH】ツ" without my knowledge or permission. Shortly after that, my account was banned for 10 years. I want to clearly state that I have never used any cheats or violated the rules. I believe the hacker might have used cheats or performed suspicious activities, which led to the ban. I have always played fairly, and I am committed to following all the game's rules and regulations. I understand that you have a difficult task in ensuring fair gameplay, and I truly appreciate the efforts you put into maintaining the integrity of the game. I am ready to provide any further details or information you may need to help resolve this issue. This account is my main source of entertainment, and I trust that you will assist me in recovering it fairly. Please find below the details of my account: Original Nickname: snpxmuslim Hacker's Nickname Change: MO【OKÁH】ツ Device Used: Redmi Note 8 Date of Hack: Around 2022 Mode Played: Classic Ranked Rank: Ace Master Thank you for your time, understanding, and support. 🙏 Best regards, Muslim
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Solution:
Feel free to submit a ban appeal through https://pubgmobile.live/support. You can track the progress of your appeal from https://pubgmobile.live/status. You can submit an account recovery request later if your ban appeal gets accepted....
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6 Replies
Ms🐍🔥
Ms🐍🔥OP18h ago
I also contact to the claim of my ban and got declined
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Solution
delfin
delfin17h ago
Feel free to submit a ban appeal through https://pubgmobile.live/support. You can track the progress of your appeal from https://pubgmobile.live/status. You can submit an account recovery request later if your ban appeal gets accepted.
Ms🐍🔥
Ms🐍🔥OP16h ago
Ty for help but please tell me this means that I'll get my unbanned my account and get it back ? @delfin sry for disturbing
delfin
delfin16h ago
You will need to keep an eye on your appeal status for that. https://pubgmobile.live/status
Ms🐍🔥
Ms🐍🔥OP15h ago
Done ty ♥️
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Ms🐍🔥
Ms🐍🔥OP15h ago
But they declined my first request so am scary
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