Lost sensitivity
I lost my sensitivity that i had for 4-5 years. Cant say im not devastated. As soon as i got the hang of the game, i lost the sensi. Anyways this is the error that comes up and im wondering is there a way to find old cloud uploads maybe? Or anything else i can do to get it back?
#sensitivity...
Solution:
It seems that the owner of the code you entered has changed the sensitivity so the code will be invalid
Account recovery problems
Hello dear someone stole my phone and they changed all of my social media and email and phone number from my account i have all the information about the account and the uc purchase receipt when i try to claim the account it show use regular device I don’t have that older device so in this situation what should i do ? I can’t claim my account in regular way. Please help me to recover my account this is my last hope it’s not a account its a memory for me 🙂
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
Recovering account
What does this mean?
Solution:
That means your account is ineligible to use the community support form for recovery. You need to use the in-game recovery tool and reach out to the customer service if you require further assistance.
Idk
What am I supposed to do?
Solution:
Please reach out to the in-game customer service for assistance.
under observation
whats happening i didnt do anything
Solution:
If the security system detects that a player has suspicious behavior during a match, the player will be placed under the security observation. If it is confirmed that a player has cheated, the player will be banned or receive other penalties. If you have been placed under safety observation, please regulate your in-game behaviour and wait for the system to automatically place you out of safety observation, then you will be fine.
You may refer to this support article for further information:
https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/382-what-is-the-safety-observation-period/...
