Recovering account
What does this mean?

Solution:
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That means your account is ineligible to use the community support form for recovery. You need to use the in-game recovery tool and reach out to the customer service if you require further assistance.

4 Replies
Should i just wait?
Solution
That means your account is ineligible to use the community support form for recovery. You need to use the in-game recovery tool and reach out to the customer service if you require further assistance.

I cant use it because it always says that my device is not appropriate
It dosent let let me submit my appeal
Please reach out to the customer service via in-game or by sending an email to [email protected] as we cannot assist you any further through the community.