Lurkr Support

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Lurkr Support

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Keeping the bot from removing level reward roles

Is there a way to prevent the bot from removing level reward roles from people that already have the role prior to reaching the level?
Solution:
No. Leveling Role Rewards are meant to be fully managed by the bot.

XP

How can I give/take away XP in a person?
Solution:
Please read the documentation https://docs.lurkr.gg/information/master

User assignable roles

For example. Can i have self assignable roles by clicking an emoji?
Solution:
You can use server onboarding for such a thing. There is no reason to use bots for that anymore

Lurkr is deleting messages

Lurkr was deleting messages, before I kicked lurkr out of my sever, and It just stopped
Solution:
you most likely set a public channel as the emoji-list channel

Importing just doesn't work.

Transfering levels in a server of about 500 people from Mee6, bot returns "Received an unexpected response from MEE6. Please, report this issue in our support server."...
Solution:
@FilFee should be fixed. can you try again?
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Help!

How do i add level roles on the bots dashboard?
Solution:

auto roles not showing

They have been working for a long time now it looks like this I am testing I'd its still working rn
Solution:
i closed and opened a new page and it was fine. i turned off Brave web browser shields before hand
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I'm having issues telling if a leveling function is actually disabled.

I have toggled "Only Announce Level-Ups Together With Role Rewards" on and off, while comparing it to /config troubleshoot, and it's not giving me any indication the function is actually off. I have also tried /config delete but it's still giving me that "βœ… looks good" with everything I do. We need it off in our server, and members haven't been getting level up messages because of it....
Solution:
Giving it Admin perms most definitely seems to have fixed it 😭 I'm so sorry for the slow back-and-forth. I somehow forgot that our server having a "verification role" that members must receive in order to see our channels causes obstacles for bots that join. If they're moderation bots of any sort, we'd give them admin. If they're channel-specific, we'd give them what they need and full rein over their channel. Since we need Lurkr to see the whole server, it needed Admin. And I just... didn't realize that <:doggo_concern:906480921266487306>...
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will milestone rewards be removed with rolestacking off?

Solution:
If you set a Leveling Role Reward to be the same as a Milestone Role, then yes, when the member reaches the next reward the role will be removed.
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Automatically Controlled Member Milestones question

https://docs.lurkr.gg/guides/automatically-controlled-member-milestones#setting-the-milestones-channel - Can I setup different role rewards for different kind of milestone? (1000, 5000, 10000, 50000, 100000) as a example - When a milestone reach, all of the server or only the member join on a milestone get role? - Can I have multiple milestone settings and can I choose what "milestone" will be announced?...
Solution:
1. Unfortunately not, at the moment you can only reward one role. 2. Only the member who joined on that milestone. 3. You can choose when the milestones happen, ie. Every 500 members or every 1000 members, etc....

Only one role levels up

Is there a way to allow only one role to earn xp and the rest not? I tried with x0 multipliers but it won't let me save....
Solution:
there's a "no xp roles" feature, but not the opposite

Level Leaderboard: Multiplier Showing Duplicates

When you go a server's leveling leaderboard (web version), the multipliers show the roles as duplicates Our server, as the examplehttps://lurkr.gg/levels/kwite...
Solution:
@Chad the issue is resolved for now
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leveling

my leveling in my server doesn’t work

Lurkr removing Roles

When someone levels up the Lurkr bot removes there roles that i assigned them. the roles are typically higher on the list than the level roles being assigned WHYYYpepe
Solution:
so it will add/remove role rewards that the member does not have access to

syncrolescommand not working

I have checked the trouble shooting in the documentation and all the troubleshooting checks out, the bot is higher than the roles, bot has perms, and the roles aren't integrated. The command only works when I target a user but when I want to sync everyone's roles, the bot doesn't seem to do anything. How can I fix this?
Solution:
When you don't target a user, you (the person who runs the command) are the target

Automatic add XP

Is any way the xp can add automatic when a Member got a role? For example : when a Member boost the server will get @booster, once they get this role, can receive 1000xp automatically...
Solution:
Not directly XP but you can create Role Multipliers that increase the amount of XP gained

Forum Channel seemingly not rewarding any XP

Hello, I've been having an issue with XP not being rewarded in forum channel posts, despite having leveling in threads enabled and using a blacklist overall to not exclude any of the channels. I have tried switching to whitelist leveling channels and added the forum channels specifically but this has not seemed to solve the issue. Below I sent images of what I suppose is relevant to the configuration for this issue. NSFW channel names are censored out....
Solution:
are you sure the bot is able to see the forum channel?

bot not assigning reward roles

Have tried check cofig, moved role on top too. If i use syncrole rewards he assign, but when member reach the level with reward - it doesnt...

Hiw do I remove these from the leaderboard?

They have left the server and I don’t want them on the leaderboard
Solution:
/config reset option:Leveling System Data values: and pass the user id through the values option
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