Lurkr Support

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Lurkr Support

Join the community to ask questions about Lurkr Support and get answers from other members.

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Old Man Jenkins

12/17/2023

Internal server error

Solution:

It means the login to discord didn't work, try clearing your cookies for discord.com and discordapp.com

YuuJi

12/14/2023

Bug: Bot announced the same level twice

Don't need help, but please fix this.

EtHan

12/3/2023

Can't earn exp in forum channel

❤️

Szhsien

12/1/2023

Keep each Leveling role

How to set up if wanna keep the the previous role after leveling ? I remember there’s an option that you can choice if keep the previous role or not after you reach to the next level and get assigned th new role. But couldn’t find this feature on dashboard now...

Solution:

It's called Stack Leveling Role Rewards and it should be at the top of the leveling dashboard

Old Man Jenkins

11/29/2023

XP multiplayer

My co owner decided to give themselves every role, including the no leveling role, is it possible for them to keep making XP despite having that role

Solution:

No, having a no leveling role stops leveling completely until it's removed

Grast

11/25/2023

How do i enable leveling system

Help

Solution:

https://docs.lurkr.gg/guides/setting-up-server-leveling#toggling-levels

Iwuedfh

11/19/2023

help, how do i enable the levelling module

"You have made changes to the leveling settings but the leveling module is disabled." says the server dashboard, i don't get it...

dalk

11/12/2023

Cannot change the leveling announcement channel on the dashboard

i've tried reloading the page, and giving lurkr perms to speak in the channel and it wont work.

TheQuizzler

11/9/2023

Dashboard glitch

I save adjustments in the dashboard, but they keep dissapearing, which makes me have to do them again all the time. This is really inconvenient. Can this be fixed?

TheQuizzler

11/9/2023

@role in lvl up announcement.

Hi guys! Is it possible to mention the role name instead of the level in a lvl up announcement? If yes, I need to know how.

Solution:

<@role-id>

platinumrjay

11/7/2023

Cannot change the leveling announcement channel on the dashboard

I need help

Auky

11/6/2023

server boosting

I have it set so that server boosting gets the person a 10% xp bonus is there a way to make it for double boosters a 20% xp bonus as they still have the same role which is server booster that gets the 10% xp bonus

Solution:

Unfortunately not that's a discord limitation.

Old Man Jenkins

11/2/2023

Membergraph shows decimals

Shouldn't show decimals as it's impossible to have half a member, and doesn't make any sense for decimals to be there

Solution:

The scale of the graph automatically adjusts to make it legible. The member count only shifted by two, so the bottom of the graph is 115 and the top is 117. It automatically fills in the space between those numbers with decimals but if you look closely it never reads that .4 of a member has joined

YuuJi

11/1/2023

How to set specefic announcements for Xp rewards?

Can someone help me?

Solution:

have you read this https://docs.lurkr.gg/guides/setting-up-server-leveling#when-to-send-the-level-up-message

Ghostinee

10/27/2023

Saving changes still doesn't work

Whenever I try to add a role or change the EXP multiplier for leveling, after hitting save it never works. I tried waiting some time before refreshing the page, still doesn't work, I tried everything and it still also doesn't work..

Solution:

Does it work when you add roles through the /config command?

Phandat

10/25/2023

LEVEL SYSTEM

In the level function, there is a feature to increase xp percentage. So if there are multiple roles that increase xp percentage, will they stack up?

Solution:

No it will either choose the role that's higher in the hierarchy or it will choose the multiplier with the highest XP increase. You can toggle that with the option "Leveling Role Hierarchy/ Multiplier Value Priority"

Auky

10/24/2023

leveling issue

hello I am having an issue with the lurkr bot where I dont get xp in private channels but i do in public even tho I have the option set to global

Solution:

And add the channels you don't want members to gain xp in

🌸 Katsune

10/22/2023

Lurkr not removing auto-role given rank 1 when the leveled rank 2 is applied.

The way I have it set up rn is Lurkr auto-gives Rank 1 role after 5 minutes, but when the user chats enough to reach Rank 2 role at level 10, they end up having both ranks despite stacking turned off. How to fix this?

Solution:

you need to make the auto role a leveling role reward as well

dylan

10/18/2023

help

How do I set this bot up