Lurkr Support

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Lurkr Support

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How to remove previously assigned Role Rewards after changing the roles

How to fix roles for members after adjusting leveling scheme? Changed mine and can’t figure out how to remove all the old roles/add the new. Tried sync user data but not helpful in this
Solution:
if you removed certain roles from role rewards, the bot will no longer touch them

Daily Top XP role isnt being given

Im not sure what the issue is, but the bot has the highest level of permission in my server, and everyones getting their XP as normal, but the daily top rank isnt being given
Solution:
@sapphire sorry for the delay. it would seem like there are no members with level >10, which is the minimum requirement for the daily top xp role

How to add a channel to level up??

Sorry I'm a newbie to lurkr bot, idk how to use lurkr bot, does anyone help me how to add level up and add channel

stacking lvls xp

If A person was to have 2 roles but they both have different xp multipliers which one would they get. For example this user has the server boost role multiplier and the rookie hunter role multiplier which one would he get?
Solution:
depends on the "Leveling Role Hierarchy/Multiplier Value Priority" option (i know this is displayed very badly in the dashboard currently)
No description

Importing leveling data from Amari only importing the first 50 members

Hey! Today I transfered my levels from Amari to Lurkr, but unfortunately it only imported the top 50 users. I used the following command: /importxp bot:Amari with_role_rewards:False until:3. It worked for only the first 50 people. I checked the leaderboard and number 50 has level 10. If I am correct it should import all levels from 3 up. So that means the first 134 people for my server. ...

Roles disappearing on the levels dashboard

For some reason, when I go to the dashboard and then levels, the roles in the level rewards, roles in xp boosts, etc. seem to not appear. It still seems to work all well in the server so i think its just that theyre not showing for some reason. Also, when I go to add a new role as a rewards for example, I cant choose any other role to add except for one role (when we have many in the server)!
No description

Can't View roles

I wanted to give my boosters a boost but the server roles are not visible on the website
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I can’t kick the bot

The bot won’t allow me to kick it
Solution:
The bot won’t allow me to kick it
there is no such thing if you cant kick it, its because you lack the permission to do so (on your server)...

No XP being gained

Hi, I just added Lurkr to my server and I think I did all the config right but nobody is gaining any XP. I gave Lurkr Administrator in the server.

does the xp boosts stack up?

does it?
Solution:
No, boosts don't stack
No description

is it possible to delete everyone level on a server to a certain amount?

For example, if everyone on the server has an average level of 10 for the bot, can I delete 5 levels for everyone on the server?
Solution:
no, there are no bulk leveling operations besides resetting levels completely.

What’s the average level can you reach in 3 days if you were averagely active in a server?

I'm just curious because I'm trying to incorporate this information on my server to better the features I'm implementing in it.
Solution:
it depends on how many messages that includes. feel free to play around with https://lurkr.gg/levels/calculator as it has an estimate amount of messages sent

the lurkr role just dissapeared and the doesn't want to give roles for lvl and it won't post

post level up announcements
Solution:
for a bot integration role to disappear, that likely means somebody on your server removed lurkr and re-invited it without any permissions

xp wont gain and roles wont assign

cant gain xp and it wont assign roles help the bot was working fine the other day as far as im aware, people were getting to level 2 and what not (the lowest available level), i think i set up a multiplier because it was taking a longgg time for people to get to level 10 (now we have a level 5) am i missing something? or have something wrong?...
Solution:
yeah, as seen in your first screenshot, the bot is missing access to pretty much every leveling channel you set.
No description

Sometimes unnecessary messages appear on the Rank Card

You can set /background set like this, Can I turn off informational messages such as set /clour?
Solution:
no, you cannot disable those at this time
No description

Help!

Is there a way to make it so when the user receives a level role i can customize the message? Example: ``` Congratulations, you received the level 5 role!...
Solution:
At the moment you can only customize the whole message, not each individual message per level

..

Why bot don't giving rank
No description

Leveling multipliers showing duplicated roles in the web leaderboard

This is from a Mobil device with the view set to desktop mode
Solution:
@Royal Tart 🍪Toter should be fixed now.
No description

Leveling question: Leveling Role Hierarchy/Multiplier Value Priority

Hello, first of all, good evening, I was playing with the bot and I like it a lot. I have a question, I have put this option on the left side (see image) So it means for example General chat: 0.5 Top role: 0.3...
Solution:
that option is solely for picking which role multiplier to use, in the event that you have different role multipliers, and a member has 2 or more of those
No description

Keeping the bot from removing level reward roles

Is there a way to prevent the bot from removing level reward roles from people that already have the role prior to reaching the level?
Solution:
No. Leveling Role Rewards are meant to be fully managed by the bot.