Why cant i reset my levels?

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Solution:
aha ive fixed it lmao i was doing it in a private channel...
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19 Replies
EasyThreads
EasyThreadsā€¢7mo ago
:NighthawkInteractionError: BEFORE YOU ASK FOR SUPPORT :NighthawkInteractionError: 1ļøāƒ£ ā€¢ Use the panel in ā #šŸ†˜-help-me to check if your problem is a common issue! Use the buttons to select your problem and the bot will automatically respond with a message only you can see! 2ļøāƒ£ ā€¢ Check the documentation at https://docs.lurkr.gg/ and either use the guides found at the top of the navigation panel, or use the search tool to look for a specific thing you need to do! 3ļøāƒ£ ā€¢ Use the commands /config check and /config troubleshoot to get a better idea what issue you're having! ā“ ā€¢ Still stuck? Ask your question in as much detail as possible to help other people understand what your problem is and help you fix it quickly! ā—ā€¢ This server uses Answer Overflow to index content on the web. By posting in this channel your messages will be indexed on the web to help others find answers. šŸ”— ā€¢ https://www.answeroverflow.com/c/705009450855039039
Empirex
EmpirexOPā€¢7mo ago
i cant press either option for some reason i did /config reset levelling system data
Lurkr
Lurkrā€¢7mo ago
:icon_levelup: @Empirex has reached level 5
CmdData
CmdDataā€¢7mo ago
Add the user you want to reset in the value: option
Empirex
EmpirexOPā€¢7mo ago
what if i would like to do everyone? ill test ive tried doing everyone but it still wouldnt let me
CmdData
CmdDataā€¢7mo ago
Ask a server admin to check Lurkr's Integration page in the Server Settings if your highest role is allowed to use the /config command
Empirex
EmpirexOPā€¢7mo ago
ive got administrator within the server so shouldnt that work?
CmdData
CmdDataā€¢7mo ago
Can you send your server ID !!id
Empirex
EmpirexOPā€¢7mo ago
sure 1153789954858688575
CmdData
CmdDataā€¢7mo ago
@Almeida
Almeida
Almeidaā€¢7mo ago
cannot reproduce make sure your discord client is up to date and try running the command again if it doesnt work you can just do it via the dashboard
Empirex
EmpirexOPā€¢7mo ago
Thanks for the response! I will give it a try now! How do i do that exactly? i dont want to reset everything, only members levels
Almeida
Almeidaā€¢7mo ago
oh right, my bad. yeah you can only reset everything in the dashboard at this time is the command still not working though?
Solution
Empirex
Empirexā€¢7mo ago
aha ive fixed it lmao i was doing it in a private channel
Empirex
EmpirexOPā€¢7mo ago
i had to do it in a public channel sorry for wasting your time!
Almeida
Almeidaā€¢7mo ago
as in a channel where lurkr doesnt have permissions?
Empirex
EmpirexOPā€¢7mo ago
i believe it should be able to manage all channels but i shall look into it thanks for the help! it has administrator so im not sure what happened there no big deal tho
Almeida
Almeidaā€¢7mo ago
huh not sure what causes the buttons to be disabled then
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