Lurkr Support

LS

Lurkr Support

The official support server for the Lurkr bot. View more at https://lurkr.gg/

Join

Lurkr removing onboarding roles

Hi, I noticed earlier within my server that when Lurkr autoroles someone after 5 minutes it removes the chosen roles from the server onboarding. Is there anything I should do?
Solution:
I have been monitoring the audit log and it seems to be fixed now. Bot is only giving out the autorole πŸ₯³
No description

Need to setup a channel for members to check their levels

hello so i am trying to setup 2 channels one that will show the rank up announcements (locked for members) and the other one will be where the users are allowed to use the /rank command so that they can view their xps and ranks now the thing is i just want the members to be able to use only the /rank command no other bot commands can someone guide me how i can setup that for the channel permissions or something on bot config ?
Solution:
You can control who can use Lurkr's Slash Commands in your Server Settings, under the Integrations tab > Lurkr. You can learn more about that this in the Discord blog: https://discord.com/blog/slash-commands-permissions-discord-apps-bots...

Exp not being gained

I set up the levelling roles and everything that was needed to be done, but my members' exp are not being gained, regardless of them speaking in the channel that has levelling toggled. I don't know what's going on. We've synced many times.
Solution:
I would recommend that you use the Dashboard to configure Lurkr and you'll want to set this setting:
No description

Level support

How can I make level up harder in my server like it requires more xp to gain next level.
Solution:
You can adjust the Global Multiplier to a value lower than 1 (like 0.25) to make leveling more difficult

Level up.

So, my name is Abby and I need help setting level up banner in my server, can anyone assist me?
Solution:

Role Mention Cooldown only working for one role at a time

I've set it up properly and followed the guide, but it will only work for the first role in the selected menu. Every role afterwards get ignored if that is in cooldown, it's like there's only one role that can get in cooldown at once. I have them all added, and the bot is at the top of the roles....
Solution:
@😺 Katie De Forest | She/Kat this is possibly fixed now
No description

no one is receiving xp/ the bot doesn't give the level up message

Hi, I've been dealing with an issue where the bot suddenly stopped giving xp to users (where i have everything done correctly on the dashboard),and it worked before as well, can someone help me out?
Solution:
you're using a blacklist for the leveling channels, so to make sure which channels lurkr has access to, run /config debug option:Leveling Channels

Question regarding multipliers hierarchy

Since i got muted in #discussion for sending this there so i am asking here. I understand the role and channel hierarchy, but I want to know whether the multipliers stack together or if only the highest multiplier applies in case multipliers are set on both, channels and roles. For example, let’s say the global multiplier is set to x1, so you get 50 XP for 1 message. Channel A has a multiplier of x2....
Solution:
different multiplier types stack, so it would be global_multiplier * channel_multiplier * role_multiplier * xp

Reset everyones level

Please we want to reset the XP and everyone level to the basic how can I do that What command should I use...
Solution:
/config reset option:Leveling System Data

Role bug

Bot won’t give roles after leveling up.
Solution:
Lurkr needs to be above all of your Role Rewards in this list and also have the "Manage Roles" permission
No description

The Application did not respond.

Hello, I am trying to set up some leveling role rewards and the command stops working after a few uses i tried to do some yesterday. I noticed that the issue is with most of the commands and the ping is always unusually high. It makes the bot bit unusable because after a few uses it stops working.
Solution:
Try using the web dashboard in the mean time, it's a lot easier than commands

Server Moderators having the power to Add Levels

Regular server moderators having the power to add levels using Lurkr bot. I've looked around but nothing. How can I disable/block this?...
Solution:
You can control who can use Lurkr's Slash Commands in your Server Settings, under the Integrations tab > Lurkr. You can learn more about that this in the Discord blog: https://discord.com/blog/slash-commands-permissions-discord-apps-bots...

Adding role rewards

So i am wondering if I add another role reward as I don't like my current system where for them to see the channel im adding all the available lvl roles when I can just add 1 single role they earn as they lvl up and they get access for example if the leaks channel is locked till lvl 20 im adding lvl 20 and above roles. Now if i have remove previous rewards on that will just remove the older role which Doesnt work as they need to keep it unless I keep adding it to each role per level (not sure if...
Solution:
Not exactly sure what you mean but I'm guessing you're asking if Lurkr can assign specific permissions/channel access to levels and currently it can't, that's kind of the purpose of the role rewards. You can create special permission roles that when you have it, will gain access to a specific channel. That would have the benefit of the permission not necessarily being connected to the role reward but still allows you the ability to assign it as a role reward. And to answer your question Lurkr does not synchronize the role rewards immediately, the users will have to level up or use /syncrolerewards....
No description

People started getting double roles

I noticed that people are starting to get double roles even though they already have a higher role and I dont have keep previous rewards on. Is there a way to reverse that and remove the old level reward based on their current levels
Solution:
No ty figured it out
No description

(BUG) Multiple Roles for One Multiplier Doesn't Save Properly

Please take a look at the video.
Solution:
@⌬ 𝓛π“ͺ𝓷𝔃𝓸𝓸𝓻 ⌬ should be fixed

(bug) Removing unrelated roles [RESOLVED]

already checked https://docs.lurkr.gg/guides/setting-up-server-leveling Used the commands /config check and /config troubleshoot . The bot is removing the "read the rules" role, when its completely unrelated to the bot, and isn't one of the role rewards. It was the same color as image perms, so i changed the color as that was the only thing both roles have in common....
Solution:
seems its still a role reward on level 21
No description

(BUG) Cookies Popup Crashes Dashboard

So. I went to the website to make some changes and clicked "Save Settings". ...and it views the 404 error message saying that you don't have access to this server or the server does not exist. Is it because of me using Opera GX, or is it just system issue?...
Solution:
should be fixed

HELPPPP

I need some help, the bot keeps giving roles to everyone, roles that require level 60 for example.
Solution:
apparently the bug was in the old roles

Unable to import levels and roles from Polaris

Hi guys. I've been trying for a week to transfer the levels from Polairs to Lurkr, but I keep running into errors. I've tried both the command and the dashboard, but neither works for some reason. Lurkr has admin permissions on the server. I'm wondering of you have any idea what could be the problem?
Solution:
This usually means that the Polaris leaderboard is set to private, it needs to be public
No description

syncrolerewards not working, why?

lurkr has the necessary perms, and is placed above everyone in the role hierarchy, but it just doesnt work. after i use the command on a member, it says "Successfully synchronized the Leveling Role Rewards.", but the member doesnt get any role. why?
Solution:
oh I was just about to post that I figured it out. lurkr didn't have the necessary perms it turned out
Next