Simple XP cooldown question.
is there a way to modify the cooldown timer for xp gains in my server? I checked the dashboard and couldn't find any settings relating to the 1 minute default xp cooldown. Can this be changed or disabled?
Solution:
No, however you can change the rate of which people gain levels with the global multiplier. Changing it below 0 slows everyone's leveling down.
i can't put more than 4 roles in the role multiplier
In the role multiplier option it says that I can put a maximum of 30 roles but it doesn't let me put more than 4
Solution:
Currently there's a bug were the global multiplier is counting toward the 5 maximum multipliers allowed. The Max 30 roles total is referring to the amount of roles you can add to multipliers. However you can only create up to 5 different multipliers.

I'm having trouble transferring XP data from polaris to lurkr
Hi, sorry to bother you, but I have a problem that seems to be quite common for you guys, I'm trying to transfer the XP data from the leaderboard from polaris to lurkr, but it isn't letting me, it should be noted that polaris left the server on February 14th, and now we're trying to reestablish the server's level system using this bot
the server has approximately 700 members (although not all of them are active). I already have the . json file that contains my server's leaderboard, and I'll pass you everything you need to help me. It would help me incredibly if you could do the transfer, but if it seems like a lot of people I understand that you don't want to do it, thanks in advance!...
Solution:
Hey @lukplay2204 you just have to DM me the json file and your server ID and I can import it
Importing xp data from Polaris
Hey all, I'm just wondering if there is any way that the staff here could potentially help out in importing my xp data from Polaris, as I'm unable to on Lurkr's dashboard since Polaris left my server a while ago, preventing the bot from getting the data. I have the settings downloaded as JSON, so if there's any way that could be used to help transfer over stuff, then I'll gladly share the file.
The server is in the 200 members range and I've used this bot before some while ago if that matters, but it's not that big of an issue if I have to transfer stuff myself lol.
Thanks in advance :AlexHeart:...
Solution:
Yes, you can DM me your server ID and Polaris json file and I can import it
Is there a way to remove a deleted user's XP, even if u know the user ID
Just tried /xp remove with the deleted users ID and it didnt work
Switch from Arcane to Lurkr
Sorry for the inconvenience. I have a server with approximately 4,000 members using the Arcane leveling bot, but I’d like to switch to Lurkr.
I wanted to know how I could transfer the levels—whether it would be possible by requesting the level data from Arcane or if there’s another way to do it—since starting from scratch is not a viable option for me....
Solution:
but if you will be doing this by hand, you can just use lurkr's
/level set
or /xp set
commandsRoles don't added when leveling
I followed all the steps in the official documentation and the bot's automatic response and still the roles are not added when leveling up.
Apparently everything needed would be working correctly, I checked the hierarchy order, permissions, dashboard and deployed the bot on another server correctly.
But specifically on this server the bot does not work....
Solution:
Hello, good afternoon
We solved the problem by expelling and allowing the bot to rejoin while restoring its data...

Problem with importing Polaris leaderboard
Hey! So I'm having the same problem with not being able to import Polaris data as the person here: https://discord.com/channels/705009450855039039/1328197083135741982
Have there been any updates or is manual import still required? (Also, the server has over 1k members)
Thanks in advance!...
Solution:
if you have the data export from polaris i can import it manually.

I found a crash with the bot
I executed the /emoji random command and the bot just crashed.
Solution:
i actually just restarted the bot, so that was most likely the cause 😄
Pings in level up messages not working
Hi! I've set up level up messages that way so every role reward level up pings the Badge Handlers role to get notified. The message shows the ping, but doesn't actually ping the role. I asked different people and none of them got the ping, so it's not a notification issue. Is it just a general Discord issue or am I doing something wrong?
Solution:
Otherwise it's possible that Almeida disabled role mentioning entirely in the level up message entirely to prevent spam pings, usually people add the role that people gained in the level up message

No level up messages
Configured everything correctly to my knowledge, perms are set. I've set it to send a level up message at level 1 and then every 5, but it only gives people the role with no level up message at level 1
Solution:
I just noticed you have a global multiplier of x5 which is extremely high. You are probably skipping over level 1 because of the amount of XP you gained is way too high
Create export not working anymore
Create export is no longer working for our server. I tried with multiple devices, browsers, and accounts. After clicking the button, for about 4-5 seconds it says "Loading" and a black circular progress bar appears on the right of "Loading", but there is no download of the database
Solution:
@Neelix should be working now
I can't export my data.
When I click on the button to export my data, It does nothing. Even if I try refreshing and turning off my ad blocker ( it's build into my browser ) nothing works. Even using a different browser! Is this a bug that is already known?
Solution:
I can just generate the export and give it to you
When trying to configure Lurkr using dashboard, An error 404 shows when I am the owner of the server
I was going to check if Lurkr was properly set-up until this error showed itself. I am the owner of my server but Idk why it says I am not the server owner. Any help?
Solution:
Nvm It automatically fixed itself 😭

Level calculator on website seems broken
This is a huge jump from 0.40 levelling multiplier to 0.39...

Typo in /predict command description
It says "member count is it" rather than "member count is hit"
Solution:
Alright just fixed this, the next time the bot restarts this should be visible. Thanks for the report!

Can anyone help me with fixing this?
Everything else works but im not sure how to fix this.
Solution:
@eric "inaccessible" means the bot doesn't have a role above all of those roles in your screenshot

What Permission does /importxp Require?
I'm a mod on another server and I'm trying to migrate us from Polaris to Lurkr. The
/importxp
command isn't available for me, what discord permission do I need to use it?Solution:
You need Administrator permission or be the owner of the server
https://docs.lurkr.gg/guides/importing-levels-from-other-bots...