Lurkr Support

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Lurkr Support

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Role bug

Bot won’t give roles after leveling up.
Solution:
Lurkr needs to be above all of your Role Rewards in this list and also have the "Manage Roles" permission
No description

The Application did not respond.

Hello, I am trying to set up some leveling role rewards and the command stops working after a few uses i tried to do some yesterday. I noticed that the issue is with most of the commands and the ping is always unusually high. It makes the bot bit unusable because after a few uses it stops working.
Solution:
Try using the web dashboard in the mean time, it's a lot easier than commands

Server Moderators having the power to Add Levels

Regular server moderators having the power to add levels using Lurkr bot. I've looked around but nothing. How can I disable/block this?...
Solution:
You can control who can use Lurkr's Slash Commands in your Server Settings, under the Integrations tab > Lurkr. You can learn more about that this in the Discord blog: https://discord.com/blog/slash-commands-permissions-discord-apps-bots...

Adding role rewards

So i am wondering if I add another role reward as I don't like my current system where for them to see the channel im adding all the available lvl roles when I can just add 1 single role they earn as they lvl up and they get access for example if the leaks channel is locked till lvl 20 im adding lvl 20 and above roles. Now if i have remove previous rewards on that will just remove the older role which Doesnt work as they need to keep it unless I keep adding it to each role per level (not sure if...
Solution:
Not exactly sure what you mean but I'm guessing you're asking if Lurkr can assign specific permissions/channel access to levels and currently it can't, that's kind of the purpose of the role rewards. You can create special permission roles that when you have it, will gain access to a specific channel. That would have the benefit of the permission not necessarily being connected to the role reward but still allows you the ability to assign it as a role reward. And to answer your question Lurkr does not synchronize the role rewards immediately, the users will have to level up or use /syncrolerewards....
No description

People started getting double roles

I noticed that people are starting to get double roles even though they already have a higher role and I dont have keep previous rewards on. Is there a way to reverse that and remove the old level reward based on their current levels
Solution:
No ty figured it out
No description

(BUG) Multiple Roles for One Multiplier Doesn't Save Properly

Please take a look at the video.
Solution:
@⌬ 𝓛𝓪𝓷𝔃𝓸𝓸𝓻 ⌬ should be fixed

(bug) Removing unrelated roles [RESOLVED]

already checked https://docs.lurkr.gg/guides/setting-up-server-leveling Used the commands /config check and /config troubleshoot . The bot is removing the "read the rules" role, when its completely unrelated to the bot, and isn't one of the role rewards. It was the same color as image perms, so i changed the color as that was the only thing both roles have in common....
Solution:
seems its still a role reward on level 21
No description

(BUG) Cookies Popup Crashes Dashboard

So. I went to the website to make some changes and clicked "Save Settings". ...and it views the 404 error message saying that you don't have access to this server or the server does not exist. Is it because of me using Opera GX, or is it just system issue?...
Solution:
should be fixed

HELPPPP

I need some help, the bot keeps giving roles to everyone, roles that require level 60 for example.
Solution:
apparently the bug was in the old roles

Unable to import levels and roles from Polaris

Hi guys. I've been trying for a week to transfer the levels from Polairs to Lurkr, but I keep running into errors. I've tried both the command and the dashboard, but neither works for some reason. Lurkr has admin permissions on the server. I'm wondering of you have any idea what could be the problem?
Solution:
This usually means that the Polaris leaderboard is set to private, it needs to be public
No description

syncrolerewards not working, why?

lurkr has the necessary perms, and is placed above everyone in the role hierarchy, but it just doesnt work. after i use the command on a member, it says "Successfully synchronized the Leveling Role Rewards.", but the member doesnt get any role. why?
Solution:
oh I was just about to post that I figured it out. lurkr didn't have the necessary perms it turned out

Leaderboard

My server is large, so I need more than 200 spots on the leaderboard. I saw that I can export the leaderboard data if I need to view information beyond 200 spots. So, my questions are: 1. Is it possible to increase the number of visible spots on the leaderboard? 2. If not, am I correct in understanding that even though the leaderboard can’t display more than 200 users directly, I can still export the full data and view it in a separate file?...
Solution:
that 200 user limit is for the discord command. you can view the full leaderboard via the web dashboard and yes, if you export the leveling data you will get the entire dashboard, regardless of premium status...
No description

Import dont work

So I wanted to import from polaris and ofc its not working XD so do something please
Solution:
@𝐒𝐚𝐲𝐨 your leaderboard is private

(BUG) Issue with multipliers limit

Desctiption : With the free plan, I'm supposed to have up to 5 different multis and I'm now limited to 4, Sometimes when I setup multipliers, I get to Error 504 page and now I can no longer add the 5th multiplier OS : Windows 11 Browser : Google Chrome...
No description

Blocked?

I manage several servers, and I'm getting this in several servers, all the servers as if the bot has blocked me specifically, like another user would?
Solution:
#updates
No description

is there an alternative for the / commands *bot commands*

hi i am wondering if there would be a @ bot <command> or ?<command>
Solution:
ahhh fair fair well thank you

It doesn't seem to work?

I have followed the guides and everything, but when I activated it and I am trying to test it, the levels are gained. I'm sure it's something wrong with my settings? I've tried the / commands and the same issue arises. The only issue I noticed is this: No Role Reward Roles :icon_no: but I have assigned roles to the levels. In /config check it shows otherwise....
Solution:
try running /config debug option:Leveling Channels

Constantly receiving level up messages for the same level, not receiving XP

so i set a level to 30 for me & another moderator, testing things out, now every other message we type we get pinged in the bot commands channel that we have reached level 30 :madcat: i have to constantly delete them, considering we are in a decent sized community, it just isn't ideal. how do i keep our level, continue getting experience & NO LONGER get pinged every other chat lmaooo when i increased experience a while ago it was fine, it wasn't until i set a level it started doing this lol thank you in advance for any feedback & response...
Solution:
this will be fixed in the next bot update. in the meantime you can do ^

Level up message not being sent

I looked through #🆘-help-me and read the docs and set up leveling messages and stuff but still bot isn't showing level up message?
Solution:
cool thanks write permission was missing

How can I do send a specific message only when a member reaches a specific level?

So my server gives out a role when a user has 10 levels, and I want to notify that you got the role by sending a different message. I also want to send a message on what the leveling system is on the first level; so I am also asking if multiple of them are possible....
Solution:
Currently that isnt possible but we are working on adding role reward announcements