Lurkr Support

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Lurkr Support

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does a variable in thumbnail works?

Solution:
You can test the level up message with /test
No description

Whoops - I Used /xp set instead of /xp add

Hey team, I recently goofed and used /xp set instead of /xp add. I accidentally set a member's XP to 30 instead of adding 30 XP to their total. Are there any logs that might show what their XP was prior to my erroneous usage of /xp set? Thanks in advance for reading and thanks for the awesome bot! I've been enjoying it a lot since switching from MEE6!...
Solution:
Not to my knowledge, if the user knows their approximate level you can use /level set

Level up message failure

Hello...when I changed my settings for level up messages it stopped sending them. How can I fix this?
Solution:
If you have to be level 10 in order to start getting level up messages, meaning level 9, 8, 7, 6, 5, 4, 3, 2 and 1 are not going to anounce levels, and you want to only announce levels 2 and 5, it won't announce any levels, since the only levels you want to announce are below the minimum
No description

role remove

how to remove role when 1 level gained?
Solution:
No, Lurkr doesn't support removing roles, only remove roles after a different role has already been assigned if you disable stacking.

Exporting Lurkr Level data Periodically...

Maybe you saw the last post but I was wondering if there was a public way (like an api) I can use to retrieve leveling data for my server
Solution:
not yet, but we will add an API

Setting specific XP for a level

Hey, I want to ask, can you set specific XP for a level to be reached for example: - Setting 100 xp for Level 2...
Solution:
no, the closest thing you have is multipliers, which can increase / decrease the required xp for every level

Lurkr isn't registering XP

Hi guys, this is probably me being dumb, but I haven't been able to get Lurkr to track the XP and send the level-up messages to my server. I have Arcane running parallel, and that one has been recording and sending messages for level-up in a private channel. Is there a common fix for this? Where might I be messing up? Levelling is turned on in the dashboard, and the channel is set to the correct one, I checked every setting to the best of my ability and still nothing....
Solution:
You checked all of its permissions? It can read messages in all leveling channels? Also, do you have any channels set for whitelist/blacklist...

Vanity doesnt exist but is unvailable

A server of mine recently got deleted (i wont go into detail how but it was caused by the actions of one slightly deficient "hazrd") and had "cxk" set as a lurkr vanity on the dash. Even though https://lurkr.gg/levels/cxk returns a 404, I cant set the vanity url on my new server to cxk.. ? I just get a "This vanity URL is already taken." error when i try to save which evidently is not the case.
Solution:
guild settings / data is stored after lurkr is removed for 30 days

Level-Up Message Logic

I've been trying to set up the logic for my level-up message, which should have an additional sentence "You've earned the {roleRewards}! One step closer to collecting them all!" if said level also drops a role reward. I currently have role rewards set for levels 1, 6, 11, 16, 21, 31, 41, but when I try the /test type: Level Up Message level_or_milestone: 11 test message, only the first part of the level-up message shows (same if I try 1 and 6). I have also manually leveled a user to level 1 to test, but am still unable to trigger the role rewards portion of the message. Have I written the logic for the message wrong? Below is my current level-up message logic:...
Solution:
@Fiona@InfStones sorry for the delay. it's fixed now

Importing JSON from Polaris

I just had the same problem as some people here. Polaris is now closed and I wanted to import the JSON file but there's no possible way to do it in the website, how can I import it?
Solution:
you can DM me your json export and your server ID and I can import it into lurkr manually

Amount of XP Needed per level?

I'm looking to set up Lurkr on my server - I want it to be very easy to get the first few levels, and progressively harder to get higher levels. Previously was using Mee6, and was able to see both the standard XP gain rate and access the data for how much XP was needed to reach each level and then assign roles accordingly. Looking for similar information with Lurkr in order to set this up for my server....
Solution:
@jonny here you go:

Test level-up message for different levels

I've set up the logic for the level-up message with {#var}text here{/var} and {^var}text here{/var}, but I'm having trouble testing it out.
I have tried to use the /test type:XP Message bot command to show the level-up message, but I'm only seeing the message for reaching level 10 (which could be the next level I can unlock since I am currently at level 9?) Is there a way to see the level-up messages for other levels to check on my logic? I have included my leveling dashboard setup for reference....
Solution:
@Fiona@InfStones Added a level_or_milestone option to /test!
No description

Importing from Polaris

Hi there, I'm currently in the process of migrating Polaris to Lurkr unfortunately it was too late that the bot is no longer with us, I do have the json file of what's left on Polaris' side, is it possible to import this??
Solution:
yes, you just have to DM me the json file from polaris and your server ID and I can import it manually.

bot down again.... (solved)

the bot went down again & offline, is there anything wrong behind the screens?
Solution:
it is up again

Permanent Role

I have level roles and rewards setup but there’s a specific role that I’d like people to get at a certain level and keep permanently. The issue is every week I reset my servers level data and have to manually remove everyone’s levels except for the next be I’d like them to keep permanently. But when they level up again it takes the role away, how can I fix this?
Solution:
Unfortunately with the current leveling system if you manually reset the leveling system there isn't a way to keep roles that are already assigned to be role rewards. You could at best use a different bot to assign the "felon" role if someone also gets assigned the level 10 role

[Q] Slash Commands

So is it possible to hide unnecessary /slash commands for users? They don't really need to see everything even though they can't execute some of them. Thanks....
Solution:
You can control who can use Lurkr's Slash Commands in your Server Settings, under the Integrations tab > Lurkr. You can learn more about that this in the Discord blog: https://discord.com/blog/slash-commands-permissions-discord-apps-bots...

Number of Messages required to Leveling up

Hi, I added lurkr bot to my server recently, i was wondering if it is possible to set the amount of messages required to level up... for example like 10k messages = level 10 1k messages for Level 1...
Solution:

Can't access dashboard?

Every time I try to go to the dashboard on the Lurkr website, it prompts me to invite the bot and never takes me to the actual dashboard. How can I get to the dashboard?
Solution:

Daily Top Leveling not working?

Hey, so I enabled daily top leveling, added the role it's supposed to give, on the dashboard it has a checkmark. Everything is set and says it's enabled and working, but doesn't assign the actual role every day?
Solution:
It only assigns the role at or above level 10, does your highest ranked member have that?

No Slash Command Perms

My members cannot use slash commands even though they have the perms enabled. I'm struggling to find the relevant setting in the dashboard....
Solution:
Make sure your @everyone role has this permission enabled, and that the permission isn't denied in the channel they are supposed to use slash commands in
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