Lurkr Support

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Lurkr Support

Join the community to ask questions about Lurkr Support and get answers from other members.

3/28/2025

Importing JSON from Polaris

I just had the same problem as some people here. Polaris is now closed and I wanted to import the JSON file but there's no possible way to do it in the website, how can I import it?

Solution:

you can DM me your json export and your server ID and I can import it into lurkr manually

jonny

3/28/2025

Amount of XP Needed per level?

I'm looking to set up Lurkr on my server - I want it to be very easy to get the first few levels, and progressively harder to get higher levels. Previously was using Mee6, and was able to see both the standard XP gain rate and access the data for how much XP was needed to reach each level and then assign roles accordingly. Looking for similar information with Lurkr in order to set this up for my server....

Solution:

@jonny here you go:

Fiona@InfStones

3/28/2025

Test level-up message for different levels

I've set up the logic for the level-up message with {#var}text here{/var} and {^var}text here{/var}, but I'm having trouble testing it out.
I have tried to use the /test type:XP Message bot command to show the level-up message, but I'm only seeing the message for reaching level 10 (which could be the next level I can unlock since I am currently at level 9?) Is there a way to see the level-up messages for other levels to check on my logic? I have included my leveling dashboard setup for reference....

Solution:

@Fiona@InfStones Added a level_or_milestone option to /test!

Justin12611

3/27/2025

Importing from Polaris

Hi there, I'm currently in the process of migrating Polaris to Lurkr unfortunately it was too late that the bot is no longer with us, I do have the json file of what's left on Polaris' side, is it possible to import this??

Solution:

yes, you just have to DM me the json file from polaris and your server ID and I can import it manually.

Tirnadi

3/27/2025

bot down again.... (solved)

the bot went down again & offline, is there anything wrong behind the screens?

Solution:

it is up again

Skully

3/26/2025

Permanent Role

I have level roles and rewards setup but there’s a specific role that I’d like people to get at a certain level and keep permanently. The issue is every week I reset my servers level data and have to manually remove everyone’s levels except for the next be I’d like them to keep permanently. But when they level up again it takes the role away, how can I fix this?

Solution:

Unfortunately with the current leveling system if you manually reset the leveling system there isn't a way to keep roles that are already assigned to be role rewards. You could at best use a different bot to assign the "felon" role if someone also gets assigned the level 10 role

Mero

3/24/2025

[Q] Slash Commands

So is it possible to hide unnecessary /slash commands for users? They don't really need to see everything even though they can't execute some of them. Thanks....

Solution:

You can control who can use Lurkr's Slash Commands in your Server Settings, under the Integrations tab > Lurkr. You can learn more about that this in the Discord blog: https://discord.com/blog/slash-commands-permissions-discord-apps-bots...

AsHG

3/21/2025

Number of Messages required to Leveling up

Hi, I added lurkr bot to my server recently, i was wondering if it is possible to set the amount of messages required to level up... for example like 10k messages = level 10 1k messages for Level 1...

Solution:

You can change it with Multipliers https://docs.lurkr.gg/guides/setting-up-leveling-multipliers...

NaviKing

3/17/2025

Can't access dashboard?

Every time I try to go to the dashboard on the Lurkr website, it prompts me to invite the bot and never takes me to the actual dashboard. How can I get to the dashboard?

Solution:

Skully

3/16/2025

Daily Top Leveling not working?

Hey, so I enabled daily top leveling, added the role it's supposed to give, on the dashboard it has a checkmark. Everything is set and says it's enabled and working, but doesn't assign the actual role every day?

Solution:

It only assigns the role at or above level 10, does your highest ranked member have that?

Valerie

3/16/2025

No Slash Command Perms

My members cannot use slash commands even though they have the perms enabled. I'm struggling to find the relevant setting in the dashboard....

Solution:

Make sure your @everyone role has this permission enabled, and that the permission isn't denied in the channel they are supposed to use slash commands in

Tirnadi

3/16/2025

Lurkr bot is completely offline! (URGENT 🔴)

I have been getting several reports from my community that the Lurkr bot application is just not responding. This needs fixing as this is a world wide issue, because other servers are also having this problem.

Solution:

@Tirnadi Bot is back up. Sorry about that

Rising Beast

3/16/2025

Can't Access the Lurkr Bot !

From yesterday, lurkr bot is showing offline status on my server ! Previously it always used to stay online ! Now I can't even use any commands to check for the leaderboard and stuff! I tried to kick and then re-invite it to the server, but still the issue persists!!...

Comet

3/14/2025

Adding new level role rewards

Hey, is there a way to run an auto-sync for level rewards? I added a reward for level 5 users but some have already gotten to level 5. Will it automatically give them the role at some point?

Solution:

Leveling Role Rewards are re-synced automatically whenever members level up. You can also force the sync to happen manually by running the /syncrolerewards command and mentioning the member on the member option. The /level and /xp commands also re-sync Role Rewards. ...

Skully

3/9/2025

Removal of all level roles/xp

Hey, I was just curious if there is a way or if there was a command that can remove everyone's XP in my server after a week? I like to reset the whole server's XP after a week, is there an easy way to do this?

Solution:

/config reset option:Leveling System Data

Sabir

3/7/2025

Level Ups Blacklist?

Is it possible to blacklist a certain role from being able to earn xp?

Solution:

for future reference: https://docs.lurkr.gg/guides/leveling-role-rewards#no-leveling-roles

Rajiv

3/6/2025

vc xp gain help

the current system for xp in vc is 1 min = 1 xp i want to set it to 20 sec = 1xp but i am unable to find any system in the dashboard that can help me through that

Solution:

Lurkr does not support XP in voice channels not sure what you mean...

Kaitivere

3/5/2025

Simple XP cooldown question.

is there a way to modify the cooldown timer for xp gains in my server? I checked the dashboard and couldn't find any settings relating to the 1 minute default xp cooldown. Can this be changed or disabled?

Solution:

No, however you can change the rate of which people gain levels with the global multiplier. Changing it below 0 slows everyone's leveling down.

אםו

3/4/2025

i can't put more than 4 roles in the role multiplier

In the role multiplier option it says that I can put a maximum of 30 roles but it doesn't let me put more than 4

Solution:

Currently there's a bug were the global multiplier is counting toward the 5 maximum multipliers allowed. The Max 30 roles total is referring to the amount of roles you can add to multipliers. However you can only create up to 5 different multipliers.

Lukplay2204

3/4/2025

I'm having trouble transferring XP data from polaris to lurkr

Hi, sorry to bother you, but I have a problem that seems to be quite common for you guys, I'm trying to transfer the XP data from the leaderboard from polaris to lurkr, but it isn't letting me, it should be noted that polaris left the server on February 14th, and now we're trying to reestablish the server's level system using this bot the server has approximately 700 members (although not all of them are active). I already have the . json file that contains my server's leaderboard, and I'll pass you everything you need to help me. It would help me incredibly if you could do the transfer, but if it seems like a lot of people I understand that you don't want to do it, thanks in advance!...

Solution:

Hey @lukplay2204 you just have to DM me the json file and your server ID and I can import it

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Lurkr Support

Join the Lurkr Support server to ask questions!

Lurkr Support

Join the community to ask questions about Lurkr Support and get answers from other members.