17 Replies
What specifically is not working. Please take a look at the example post on how you can ask for support.
nobody is getting xp when they chat
@CmdData
Use /config troubleshoot
![No description](https://cdn.answeroverflow.com/1195873106670133380/IMG_1185.png)
Are there points that have a ❌
how do I check and see
not that I know about ![Cringe](https://cdn.discordapp.com/emojis/819509588008501259.png)
![Cringe](https://cdn.discordapp.com/emojis/819509588008501259.png)
./config troubleshoot
![No description](https://cdn.answeroverflow.com/1196390457391984680/IMG_1196.png)
Can you send a screenshot of the entire leveling configuration
./config check
ok
![No description](https://cdn.answeroverflow.com/1196391029557952533/IMG_1197.png)
![No description](https://cdn.answeroverflow.com/1196391029876731944/IMG_1198.png)
everything seems fine
@CmdData
You have your Leveling Channels set to whitelist, which means that only the channels you've listed there will be allowed to gain XP. If you want that those channels DO NOT get XP, you need to switch it to Blacklist.
Setting Up Server Leveling
Reward your users activity with levels, role rewards and more!
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