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Unknown error when testing Pusher Beams

I have a test workflow that sends a notification via in-app, email, and Pusher Beams. I am able to manually send Pusher push notifications from their debugger, and I receive them in my browser. The device tokens all seem to be set up correct, however when I try to test in the Novu UI I get this screen which has an error icon but no error message....
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Multiple Slack Channels?

Hey 👋 Q - Is it possible to use Novu to send notification to multiple Slack channels? Context: We want to use Novu to send alerts (as Slack messages) to users and have them be able to configure different channels for different alerts. From what I could tell when installing the Slack app, users need to choose one channel and thats the only channel that the app can then send messages to. ...

Connect PHP backend to local NOVU

Hello, I was able to connect my react frontend but how can i connect my php (laravel) backend to trigger events to my local novu?...

Configure 4200 and 3000 in http and https for novu self hosting

Hi Team, we are facing some issues with serving 3000 https. its working with the usrls like ec2-xx-xxx-xx-xxx.eu-west-1.compute.amazonaws.com:4200 or ec2-xx-xxx-xx-xxx.eu-west-1.compute.amazonaws.com:3000 in http but not working in https. What should we need to done? we are ready to connect through call !!...

Not getting email notifications from topic

I use novu in my laravel app. I configured api key and uri. I created a topic: $novu->createTopic([ 'key' => 'seller_registration_notification', 'name' => $name, ]);...

How to send sms only if user has no push devices

Is it possible to send a notification via sms only if a subscriber has no push device tokens set up? This feels like a nice UX - Push with fallback to SMS. It would also save on SMS costs since we wouldn't be double sending. I imagine we could implement this ourselves via the subscriber management apis when we add a device token (e.g. we'd disable sms for a workflow when adding the device token - but it would be nice to have this as a feature of Novu itself)....

Open Message from Notification Center

Is there a way to get message id when user click a message from the Novu message center?

Overriding workflow templates

Hi, Does workflow override include template swap? Trying to trigger the same workflow but with a different template on the fly, say for the emails. Using variants works, but having multiple variants and making code changes might be harder to manage, especially concurrent API changes to the workflow. Sam...

Hack IT Sapiens 2.0 Hackathon

I am reaching you to introduce Hack It Sapiens 2.0 Hackathon, happening from March 29th to 31th in Jaipur, Rajasthan. Last year, we launched our very first hackathon Hack IT Sapiens, and it was a huge hit! Over 2500 people registered, 500+ participants, over 100+ innovative projects.This year, we’re aiming to take HIS 2.0 to new heights, and we believe your company could play a significant role in this. For more insights, Event Deck - https://t.co/ArbRnnKipS...

Sender name on development not promoted in production

I am having an issue I have a translation in the sender name in development, and when I promote it on production, it is not promoted? Any idea how to make this work?

Email provider reply callback issue setup

Hey there, once again: Awesome product thanks! I would like to setup a reply callback to a specific workflow: the workflow is simple, when a user comments in my app, some users are receiving a notification. I want to let them the opportunity to reply to this email, when doing so, my backend would pickup the information from the webhook and would add the comment in app....
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How to convert self hosted novu from http to https

hi team, we deployed novu in AWS using docker deploy. In .env file i replaced localhost with public DNS of ec2 . how to make this application as https . i am failing to do this using cloudfront.

Self-Hosted Account Performance

Hello Team!! Our team has successfully set up a self-hosted account for Novu! Now, we're working on adding our database users to the self-hosted account using the bulk subscriber API. However, the connection process is taking longer than expected. Novu Version = 1.10.0...

SetCredentials behavior on setting repeatedly

await novu.subscribers.setCredentials('subscriberId', PushProviderIdEnum.PushWebhook, { deviceTokens: ['ANY_RANDOM_STRING'], }); What happens when the above is called multiple times for a given subscriberID? Because I am noticing for certain users my webhook is trigger multiple times where I expect it ot be single time. Also if the "ANY_RANDOM_STRING" is different would it register that webhook as for different device. ...

Deploy on AWS EC2

Hi team, we deployed novu application in our EC2 instance with docker and pointed it to novu.organization name.com. Now i want to enable SSL using ACM in AWS, We tried it with cloudfront but it is not successful can you pls help me I'm new to deployments....

Logo update based on dark and light theme

How to convert logo based on dark and light theme in email template?

Unable to reset password for K8S instance

I have been in the (slow) process of evaluating Novu for my company's use. With help from our Cloud Ops team, I was able to spin up Novu in K8S. That was a few months ago. I can access the log-in page, but have forgotten my password. "Forgot Your Password?" take my email address but does not send me an email. At this point I am uncertain what to do since I was the only one on this system. I did not get very far with this instance. I am open to blowing it away, but am not familiar with K8S and helm to know how to do a "fresh install". ...

Novu with GCP Storage bucket access issue.

I was trying to access google storage bucket to store my custom logo to use in novu workflow template. But while access the storage bucket from Novu api facing following issue, Permission 'iam.serviceAccounts.signBlob' denied on resource (or it may not exist) Help me on this issue. Do i need to add GCS_DOMAIN environment variable compulsory ?...

How to detect and delete stale/invalid device tokens

What are the best practices when it comes to remove stale device tokens from the device token list

Not getting notifications from topics

When I trigger topics, the subscribers added to the topic are not getting notifications,I use python for backend and angular for frontend.can someone help?, I am happy to share the code