How to send sms only if user has no push devices
Is it possible to send a notification via sms only if a subscriber has no push device tokens set up? This feels like a nice UX - Push with fallback to SMS. It would also save on SMS costs since we wouldn't be double sending.
I imagine we could implement this ourselves via the subscriber management apis when we add a device token (e.g. we'd disable sms for a workflow when adding the device token - but it would be nice to have this as a feature of Novu itself).
2 Replies
@Mal Curtis
Thanks for sharing the usecase. I see this can be added in conditions
Currently step conditions does not include subscriber credentials
I will add this in our roadmap 🙂
❤️