Mal Curtis
NNovu
•Created by Mal Curtis on 2/13/2024 in #💬│support
How to send sms only if user has no push devices
Is it possible to send a notification via sms only if a subscriber has no push device tokens set up? This feels like a nice UX - Push with fallback to SMS. It would also save on SMS costs since we wouldn't be double sending.
I imagine we could implement this ourselves via the subscriber management apis when we add a device token (e.g. we'd disable sms for a workflow when adding the device token - but it would be nice to have this as a feature of Novu itself).
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