Channels
[BUG] Deleting sub does not hard delete?
Hi! So I am finishing my notifications setup and I deleted a sub using the SDK
...
await novuClient.subscribers.delete('subid')
await novuClient.subscribers.delete('subid')
Can't see the other team members
I have received an invitation from my team but after login using my github enterprise account I don't see the other team members. The background is that I was previously registered using my company email for evaluation Novu. I opened the invitation with another browser to prevent mixing sessions. The invitation was from EU and my previous register with email was done probably in the other domain. What can I do to see my team mates?
Does invoking a new Novu client hold a open connection?
Hi! Within my Remix app I would like to add Novu. Usually I wrap my clients in a remember/singleton function so it won't create another instance next to the other. Is this recommended as well or will Novu close the connection after it has been used?
What is diff with tenant and organization
While reading your documents, It shows that they are so similar ..
So I want to know the specific diffs .....
Multi-tenant on self-hosting
Hi. I added IS_MULTI_TENANCY_ENABLED=true to all my .env file ( api, web, worker, etc ...)
But I can not see the "Tenant" Menu ..
Can I get your help?...
Helm chart
Hi, can anyone help me with self hosted deployment
I am getting this error:
helm install my-novu . --set store.encryptionKey=$(openssl rand -base64 32)
...
Unable to access "changes" menu. Cannot read properties of null (reading 'firstName')
We get this message: Sorry, but something went wrong.
Our team has been notified and we are investigating.
Event Id: 7cc9a9461ceb4cbc834ccec41ab8d0e5.
TypeError: Cannot read properties of null (reading 'firstName')
...
Unable to set integration id when setting subscriber credentials
I have added 3 one-signal providers in integrations. Then i created a subscriber and setCredentials for that subscriber the player id for one of the one signal providers. When i tried to trigger a notification it shows error that the subscriber soesnt have an active intergation. When i checked the subscriber details using the nodejs sdk I see that the player id is there in device credentials but theres an integration id associated with it. After looking at the integrations data i found that the...
Unable to find triggered event in activity feed
I have triggered a worflow to a topic and i got a transactionId for the trigger. But when i check the activity feed in novu web I don't see the triggered event. I tried searching with the transactionId but still none was found. I'm using self hosted novu
Remove details from subscribers
I want to remove the first name, email and phone from a subscriber. How can i achieve this? I tried sending null as value for these fields in the payload but only email is getting removed. I'm using self hosted Novu and using nodejs sdk to interact with it.
access digested notifications data
Hello, I have a doubt about digested notifications. I successfully implemented digesting and I know that step variables like (step.digest, step.events) can be accessed while in a workflow step. But once the digested message is accessed via NotificationCenter it seems that there are no data (payload essentially) from the other digested notifications. So is there any way to access data from all digested messages while in using NotificationCenter?
Blocking APIs for me?
We have sent the first batch of users notifications which was successful. Now we are trying to use topics which work perfectly on my local machine but when I try to test it on staging or development servers I am not getting any notification, are there any restrictions that are there for the Novu APIs?
novu.Jobs queries taking too long
Hi,
I have an instance of novu on v23 and we have a database instance. It seems we have an issue with the novu.jobs queries are taking a very long time,.
Do you guys have details on this or could help us figure out why this is happening....
Customize payload for different steps in workflow
Is there any way I can handle the payload for different steps in a workflow? Like for first push i want to set "title" different from second push. I'm using nodejs sdk.
Solution:
Thats not the issue im able to get the redirect url. im using custom url field in the payload. But when i have configured more than 1 push steps in one workflow all the push steps are getting same url. Is there any way to control the individual payload of a particular step when triggering the workflow?
React native Support
Hi Team, is it possible to listen for incoming in-app notifications in my react native app using the socket URL https://ws.novu.co
without using the SDK?...
Sender names not showing up with mailgun as a provider
I have a mailgun email provider and I set my Sender name to “Commenda” (the name of my company).
I’m sending emails from an address “operations@commenda.io”
Expected: the sender name should be set to Commenda - the from header should say ...
Sending email attachments "{"statusCode":413,"message":"request entity too large"}"
I'm trying to send an email with some PDF & excel spreadsheet attachments. We're self hosting Novu. Where is this error coming from? Just NGINX? How do I increase this size.
Is there a way to get message id when trigger the workflow from the backend?
This is so the backend can save a history of messages sent, and request delete if needed. The https://docs.novu.co/workflows/messages#delete-a-message uses messageId, but the responsed from novu.trigger returns transcationId. Alternatively is there an API to delete message by transcationId?