Unable to reset password for K8S instance
I have been in the (slow) process of evaluating Novu for my company's use. With help from our Cloud Ops team, I was able to spin up Novu in K8S. That was a few months ago.
I can access the log-in page, but have forgotten my password. "Forgot Your Password?" take my email address but does not send me an email. At this point I am uncertain what to do since I was the only one on this system.
I did not get very far with this instance. I am open to blowing it away, but am not familiar with K8S and helm to know how to do a "fresh install".
Thanks!
6 Replies
Hi @Todd H.
Thanks for sharing the issue.
Forgot password feature is not available in community self host plan
Hi @Pawan Jain
Is there any work around? I know if we were to start using this in production, someone at somepoint is going to forget their password and get locked out. Thanks
You could delete the user from the db and have them re signup. They would then need to start a new org or be invited to the existing one.
I can do that for now since we are still evaluating Novu. But when it comes to production usage, we will need some way to reset passwords without having to create a new org. Thanks
Hi here, I'm facing the same issue for production use, may I know if any updates for this topic please?
Novu is not focusing on self-hosted for the forseeable future. I would try the recommendation above.
Otherwise I do not think the team can help you any furthur unless your paying for enterprise.