Gameloop Ban for 2 months
Hello,
I was banned for 60 days for "circumventing matchmaking rules," but I did absolutely nothing wrong. My emulator was fully updated.
I saw that you're asking players to report this issue via the claim system, but it's not working
whenever I try, it says "network error."
I've tried on multiple devices and networks, but the issue persists....
Solution:
Hello, @Zix!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension....
Please I want to know the cause of this problem, we hated the game because of this random ban, I wan
Solution:
If the security system detects that a player has suspicious behavior during a match, the player will be placed under the security observation. If it is confirmed that a player has cheated, the player will be banned or receive other penalties. If you have been placed under safety observation, please regulate your in-game behaviour and wait for the system to automatically place you out of safety observation, then you will be fine.
You may refer to this support article for further information:
https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/382-what-is-the-safety-observation-period/...
Hello please help me
Hello, my account has been banned for 60 days due to not updating the emulator 32bit even though it is updated. I am trying to file a complaint within the game. This pledge shows the network and device, and the same problem exists. Please help me. ID 5262873992
Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support.
And for non-permanent suspensions, submit an account ban appeal by logging into your account and selecting File Claim....
Gameplay management
I accidentally selected that I'm under the age of 18 which im not how do i fix this
Solution:
Please reach out to the in-game customer service for assistance.
