Please I want to know the cause of this problem, we hated the game because of this random ban, I wan
Solution:Jump to solution
If the security system detects that a player has suspicious behavior during a match, the player will be placed under the security observation. If it is confirmed that a player has cheated, the player will be banned or receive other penalties. If you have been placed under safety observation, please regulate your in-game behaviour and wait for the system to automatically place you out of safety observation, then you will be fine.
You may refer to this support article for further information:
https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/382-what-is-the-safety-observation-period/...
7 Replies
I want a solution as soon as possible and thanks for your efforts
@ʕتʔZombieᰔᩚ
What should I do after this؟
@ʕتʔZombieᰔᩚ
hey i know what this is
Solution
If the security system detects that a player has suspicious behavior during a match, the player will be placed under the security observation. If it is confirmed that a player has cheated, the player will be banned or receive other penalties. If you have been placed under safety observation, please regulate your in-game behaviour and wait for the system to automatically place you out of safety observation, then you will be fine.
You may refer to this support article for further information:
https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/382-what-is-the-safety-observation-period/
I can't enter the games mainly in the emulator because, as you know, there are no unrated solo games in the emulator @.Nadïa.🌴
@.Nadïa.🌴
Emulator players are only matched with other emulator players. Match making duration depends on how many players are currently matching/playing in that specific mode, map, perspective combination and timing in your selected server, especially for emulators, if there are not enough players, your match making time will be longer than usual.
If you are unable to get into a match, please try again in a different time or consider playing the game in the mobile version instead.