Abdullah Hosney
PMPUBG MOBILE
•Created by Abdullah Hosney on 3/19/2025 in #questions
You Locked My Post—Because You Have No Answer
Three months of nonstop attempts to recover my account, dozens of messages in-game and outside, and undeniable evidence—including contacting them from an email that was linked to my account since 2022—yet I'm completely ignored. Is this the level of support loyal players receive?
5 replies
PMPUBG MOBILE
•Created by Abdullah Hosney on 3/19/2025 in #questions
You Locked My Post—Because You Have No Answer
I provided:
Highly detailed login history (dates & devices)
Old screenshots that only the real owner could have
Google security alerts proving the account was stolen
Recorded proof of UC purchases from December 1 & 4
This level of detail is impossible to fake. Yet, you refuse to even investigate?
5. "Provide details only the account owner would know"—I already did!
I stated the exact date my previous recovery was accepted and the device I used.
I listed the precise login history down to the last session before the theft:
First login from ASUS ROG Phone 2: September 29
Played on it until October 11, when the screen broke
Logged in on Xiaomi 11T: October 18
Returned to ASUS ROG Phone 2 after screen repair: November 28
Account was stolen in December
I also documented how I spent the UC I purchased.
If you claim I haven’t proven my ownership, then what exactly would be enough for you?
This is no longer just negligence—this is an intentional attempt to avoid doing your job. If your response is truly "final," then at least be honest: Admit that no matter how much proof I provide, you simply don’t care.
5 replies
PMPUBG MOBILE
•Created by Abdullah Hosney on 3/19/2025 in #questions
Why Am I Being Ignored Despite Clear Evidence?
Do You Even Read What I Write?
You just advised me to use the yellow tool and submit from my trusted device—but if you actually read my message, you’d know I already did that, and my request was rejected! So what exactly is this response?
1. You are contradicting your own system:
On October 2, my Realme 6 Pro was verified and considered a trusted device in a previous recovery request.
Now, when I use the same device in the yellow tool, you reject my claim.
If the device was trusted before, why isn’t it trusted now? Was my previous recovery a mistake?
2. You claim that you "couldn’t verify my ownership", yet I have provided proof that I still have the last device used before the theft (ASUS ROG Phone 2) and the Realme 6 Pro, which was previously verified by your system on October 2. How do you justify ignoring this evidence?
3. You say "there are others appealing for the account", but shouldn’t that be more reason to investigate properly instead of dismissing my case? The fact that multiple people are claiming the account should raise security concerns, not be used as an excuse to ignore my proof.
4. Telling me to "contact in-game support" makes no sense—I have already done that countless times for over three months, with no proper response. At this point, I am not asking for automated replies; I am asking for a real investigation into why my strong evidence is being ignored.
Please reopen my case and provide an actual explanation. If you still doubt my ownership despite the devices, login details, purchase history, and security warnings I provided, then at least tell me what exactly is missing instead of copy-pasting the same reply.
10 replies
PMPUBG MOBILE
•Created by Abdullah Hosney on 3/19/2025 in #questions
Why Am I Being Ignored Despite Clear Evidence?
I am a human being, not an animal, to be ignored like this after months of continuous effort. I have been contacting support non-stop for over three months, providing new evidence every time, yet all I get is silence or robotic responses.
I even recorded this video showing just how many times I have reached out to you, both inside and outside the game, hoping that someone would take my case seriously. At this point, I am not even demanding my account back—I just want a real investigation to understand why my ownership is being doubted.
If you investigate me and still reject my request with a clear explanation, I will accept it and never contact you again. But making me go through this mental exhaustion with no clear reasoning is disrespectful and shows a complete lack of appreciation for players.
Here is my video proof of all my attempts to reach out:
10 replies
PMPUBG MOBILE
•Created by Abdullah Hosney on 3/19/2025 in #questions
Why Am I Being Ignored Despite Clear Evidence?
To Error Specifically:
You are responsible for this form, and you have the power to review my evidence properly. So why am I being ignored? If there is any suspicion, ask me directly instead of keeping me in the dark for months. I am not just throwing words around—I have spent months proving my case with solid evidence. I expect a proper response and a fair investigation, not more generic replies that lead nowhere.
I deserve a clear and reasonable answer, not endless silence.
10 replies
PMPUBG MOBILE
•Created by Abdullah Hosney on 3/19/2025 in #questions
Why Am I Being Ignored Despite Clear Evidence?
Solid Proof, Not Just Words:
I’m not just making claims—I have physical evidence. I still have the last device used to play before the account was stolen (ASUS ROG Phone 2), and I have already provided proof of that. I also still own my Realme 6 Pro and Huawei MatePad Pro, all of which were used at different times on my account.
So how can you still say, "We couldn’t verify your ownership" when I have all these devices in my possession? What more do you need to confirm that I am the rightful owner?
10 replies
PMPUBG MOBILE
•Created by SWED. on 1/11/2025 in #questions
How to recovery account PUBG from DISCORD
I am asking, because I am used to another form where I fill in the data, but this form I cannot write all the information and I want to send many pictures that prove that the account is mine, old pictures with pictures of some receipts With pictures of my Google account which was linked to the game and was hacked and when I filed a complaint it was not accepted
34 replies
PMPUBG MOBILE
•Created by SWED. on 1/11/2025 in #questions
How to recovery account PUBG from DISCORD
34 replies