west
Issue with adding new card as payment method
Previously I was trying to add my card to pay for hobby plan but got declined instead. My suspisous is: it seems like your system was checking my old credit card, I tried "replace feature" on your website to put in a new card but as I saw in the API response, it might have checked my previous added card. My previous card (which I added to the site before) is no longer being used. That probably explain why I got declined.
I wish to have my issue fixed asap because it has been almost a week since I have no access to my database on Railway. Or there is some ways to help me export my database can be good, im willing to pay for it. Thanks!
7 replies
