Channels
Updates to a template not reflected
im updating my CTA template, ive added a new variable called
DATABASE_URL
that references MYSQL_URL
ive clicked the update button but that does not seem to be reflected when i create a new project with teh templateRepo no found error
I had a project that's deploying and connected with my repo. But now after some time where i made push to repo and wont to check update. i am seeing this error. How to fix it?
can’t answer railway team
I got an answer to my ticket on railway, but I can’t answer cause someone locked it, I need an unlock 🔓to answer, ticket name: End of line
Unexplained Monthly Charges on Inactive Railway Account
I haven't used Railway for 4 months, but I'm still being charged $20 every month. I can't find any features or services that should be incurring these charges. I would like to request a refund.
I accidently deleted my production project on railway
I have the code and stuff i really just need my database back its only been 30 mins since the delete is there a way i can stop or retrieve the database ???
Pricing Question
I'm building a Python app to generate videos.
The early tests show that each video generation would require 600Mb of memory and roughly 4% usage of a 2.3GHz processor.
What would be the cost to generate one video on Railway?...
I need an answer.
Well, given that my account has been blocked, and I've been waiting for you to reply for 2 days now, and nothing, it's already started to cause me large-scale financial damage, I want to know if it will be resolved soon or not.
This will certainly be the last time I make a payment to railway, the support is horrible, and I need a backup of my database, which you have simply disconnected.
I've had nothing but bad experiences for a month now, which will make me switch services....
Cache mount ID is not prefixed with cache key
Running a project on Docker, project runs locally, but not here. Here's how my Dockerfile looks like:
```
FROM node:20-alpine
WORKDIR /app...
Issue with the environment deploy changes flow
Step 1:
I created a new variable in Shared Variables > my env
Step 2:
I pressed "apply to services" or whatever exact message was showing in the small tooltip in the bottom right of the screen...
Still waiting
I still waiting for railway to answer my problem, i got banned because i used my credit card to pay the bill, and i got banned for "card tester" 🤡 , all my apps is down, and i cant open my postgree database
Insights on egress usage
Hey, is there any way to get more detailed insight on egress usage?
I want to cross-reference same data period to compare, because as of now I am seeing huge difference between Railway (~80GB) and Cloudflare Bandwidth analytics (~20GB).
I use private networking for the DB and the usage overview showcase 0 for that service....
Solution:
the only data railway exposes is how much total egress and your networking inbound and outbound activity graph
PCI-DSS Compliance
I'm building a product and the payment gateway demands that my app is PCI-DSS compliant, but most of the criteria for it seems to be server security oriented + networking.
If I use Railway for production, can I just say I'm PCI-DSS compliant?...
Could not save variables properly
When I update my Variables in railway. This keeps spinning forever.
I am using nestjs as my backend server...
Is Zero-downtime possible with a wordpress deployment + persistent disk?
Im using Render right now and in thier "disk limitations" section it says:
* Adding a disk to a service prevents zero-downtime deploys. This is because:
* When you redeploy your service, Render stops the existing instance before bringing up the new instance.
* This instance swap takes a few seconds, during which your service is unavailable....
Solution:
exact same situation on railway unfortunately, though if you never plan to edit the wordpress site live on railway and the wordpress site (while live) will only ever modify data in the database, then i dont think you would strictly need a volume
i change the name of the deploy and i cant link with the custom link from goDaddy and cloudlfare
i try using the documentatation but it seems to be the old way, or i cant get it
Solution:
that means you already have it set on another service
Duplicate Services
How do you duplicate services? I have a setup of a single Background Worker, I want to be able to duplicate this service so when I deploy it, my worker requests will go to the duplicate (i.e. backup) server so no jobs get interrupted due to deployment.
Solution:
You unfortunately can't duplicate services, although you might find the
RAILWAY_DEPLOYMENT_OVERLAP_SECONDS
Railway provided variable usefulPurchased $20 of credits and upgrade to Hobby Plan, but now deployments are all paused
On Jan 7 I purchased $20 of credits and upgraded my account to the hobby plan. Now a few days ago I got an email saying my credits had run out and all my deployments were paused, despite the total for all of them not coming close to $20, according to the my accounts billing dashboard. My account is no longer showing as having the Hobby Plan either.
Please help me to figure out what happened to my $20 of credits....
Solution:
jan + feb + march + april = 20
Your connection is not private
Currently receiving "NET::ERR_CERT_DATE_INVALID" on some of my sites.
ID: 1ccd180a-5a98-431c-af65-1f09bf8fec13
ID: de1a3a6e-56d4-40c2-a85c-3d444d60d058...
Request failed with status code 503
My service just experienced a sudden 503 error, with the project ID being 27d09558-c237-4021-b93c-71541fabcc15. The error occurred around the following time (Etc/GMT-8): 2024-05-02 08:10:48.