Muon
CDCloudflare Developers
•Created by Blink on 8/21/2024 in #general-help
Cant select Free Plan for Zerotrust
You got a response from support on this? My tickets go to a black hole and the links to the portal redirect me to
https://developers.cloudflare.com/support/account-management-billing/cannot-locate-dashboard-account/?ErrorCode=41&ErrorDescription=Execution+error&ErrorDetails=DML%3AInsert+failed.+First+exception+on+row+0%3B+first+error%3A+UNKNOWN_EXCEPTION%2C+portal+account+owner+must+have+a+role%3A+%5B%5D6 replies
CDCloudflare Developers
•Created by Muon on 8/17/2024 in #general-help
Cannot purchase zero trust plan
Is there any method to get real support here? The ticketing system is broken, discord support can't help with billing anyway, emails are ignored.
9 replies
CDCloudflare Developers
•Created by Muon on 8/17/2024 in #general-help
Cannot purchase zero trust plan
Purchase button is still broken for $0 plan though, and I want to add a second user for my demo... which I cant do because I only have one seat now
9 replies
CDCloudflare Developers
•Created by Muon on 8/17/2024 in #general-help
Cannot purchase zero trust plan
Underlying issue was "purchase" button didn't work - a ticket was created for that issue and inability to access the ticket is a second issue (there was an advisory saying the ticket system was undergoing changes).
I solved the first issue by instead of "purchasing" the $0 option purchasing the $3/user/month option then cancelling renewal.
9 replies
CDCloudflare Developers
•Created by gestureindelible on 8/7/2024 in #general-help
No response from support for 9 days. Cannot purchase more seats for Zero Trust Access.
Did you get this resolved? Stories like this are scaring me off recommending CF ZT as an option to consider for our ZT
2 replies