lena_dooms
NNovu
•Created by lena_dooms on 5/6/2024 in #💬│support
Gateway timeout
Hi @Pawan Jain , sorry, missed this before, but if it's still relevant, yeah!!
10 replies
NNovu
•Created by lena_dooms on 2/11/2025 in #💬│support
Gateway timeouts
seems okay for us as well, thank you!!
16 replies
NNovu
•Created by lena_dooms on 2/11/2025 in #💬│support
Gateway timeouts
thanks!! We have a retry policy so this isn't really causing issues for us for the moment, but I noticed a spike so just wanted to let you know 🙂
16 replies
NNovu
•Created by lena_dooms on 2/11/2025 in #💬│support
Gateway timeouts
Hi! EU based. We've had errors both for canceling emails by transactionId ($this->instance->delete("events/trigger/{$transactionId}" in the SDK) and with sending emails ($this->instance->triggerEvent($data) in the SDK)
16 replies
NNovu
•Created by lena_dooms on 9/16/2024 in #💬│support
Missing helper: "i18n"
Tried it again today and it's working now @Pawan Jain . Didnt change anything myself 🤔
7 replies
NNovu
•Created by lena_dooms on 9/16/2024 in #💬│support
Missing helper: "i18n"
I'm not sure if it's relevant but I believe there have been some changes to workflows. The flow I'm working in has been created in november 2023
7 replies
NNovu
•Created by lena_dooms on 9/16/2024 in #💬│support
Missing helper: "i18n"
yes, I have the locale of this subscriber set to 'en_US' (not our default) and have a translation file with all necessary translations for that language. I've double checked that the keys in the translation file match the keys in the email. Preview of the email in english is as expected too
7 replies
NNovu
•Created by lena_dooms on 9/16/2024 in #💬│support
Missing helper: "i18n"
this is in development environment btw
7 replies
NNovu
•Created by lena_dooms on 8/2/2024 in #💬│support
Logo upload not working in dashboard
it is working well for us now, thank you for the quick action!
10 replies
NNovu
•Created by lena_dooms on 8/2/2024 in #💬│support
Logo upload not working in dashboard
thank you!!
10 replies
NNovu
•Created by lena_dooms on 6/7/2024 in #💬│support
Events to invalid receiver email
Hi @Pawan Jain , thanks for the fast reply. No, there was no error in the activity feed related to this. The event didn't show up in the activity feed at all
8 replies
NNovu
•Created by lena_dooms on 4/23/2024 in #💬│support
PHP SDK using dynamic properties
wanted to correct myself here, we went directly from 8.1 to 8.3, but the #[AllowDynamicProperties] is apparently something that was introduced in 8.2 🙂
10 replies
NNovu
•Created by lena_dooms on 4/23/2024 in #💬│support
PHP SDK using dynamic properties
thank you!!
10 replies
NNovu
•Created by lena_dooms on 7/19/2023 in #💬│support
Variable settings in mail template not updating
perfect, thanks!!
13 replies
NNovu
•Created by lena_dooms on 7/19/2023 in #💬│support
Variable settings in mail template not updating
but the workaround also fixes that!
13 replies
NNovu
•Created by lena_dooms on 7/19/2023 in #💬│support
Variable settings in mail template not updating
13 replies
NNovu
•Created by lena_dooms on 7/19/2023 in #💬│support
Variable settings in mail template not updating
when I preview an email the values are also not updated there, that's also part of the not showing?
13 replies
NNovu
•Created by lena_dooms on 7/19/2023 in #💬│support
Variable settings in mail template not updating
oh, awesome! Thank you!!
13 replies