lena_dooms
NNovu
•Created by lena_dooms on 9/16/2024 in #💬│support
Missing helper: "i18n"
Hi! I'm trying to introduce translations into some of our emails but am encountering some issues. I have a subscriber that I have verified has a different locale than our default language. The translations in my email are set up. When I trigger this email to the subscriber, either through our code or by triggering the workflow in the dashboard, I receive the email in the default language. When I try to test just the email through the dashboard instead of the entire workflow, I get the error message Missing helper: "i18n". Any idea what's going wrong here?
7 replies
NNovu
•Created by lena_dooms on 6/7/2024 in #💬│support
Events to invalid receiver email
Hi! I was implementing some new emails and couldn't figure out an issue - some mails were not showing up on activity feed. Turns out I was sending an invalid receiver email (id instead of email). The weird part is that sending the trigger worked fine, it was acknowledged and even a transactionId was returned, but on the platform these triggers are already filtered out. This made it difficult to debug as the entire flow seemed to work. Is there any way to have this as part of input validation so a trigger with a bad email throws an error? Or have them show up on activity feed with the 'invalid configuration' like what happens for example if a 'sendAt' is in the past? Extra info: I am using the PHP SDK
8 replies
NNovu
•Created by lena_dooms on 5/6/2024 in #💬│support
Gateway timeout
Hi! We are using novu with the PHP SDK. Since this weekend, we started getting a lot of gateway timeouts. We didn't make any changes recently, and it doesn't seem like our workload changed compared to the previous weeks. Any idea what might cause this?
7 replies
NNovu
•Created by lena_dooms on 4/23/2024 in #💬│support
PHP SDK using dynamic properties
Hi! We've recently updated our PHP version to 8.3, and are getting some warnings for Novu. It seems like the package is using dynamic properties for triggers, which is deprecated unless the tag #[AllowDynamicProperties] us used. It's not breaking functionality, but I was wondering if it could be included in the next update ☺️
10 replies
NNovu
•Created by lena_dooms on 7/19/2023 in #💬│support
Variable settings in mail template not updating
Hi! I am building a new email flow and am using a couple of variables in the content. I have noticed that the settings for variables (defaultValue, isRequired) are set back to the novu defaults whenever I update, so it seems like there is no way to save them with the settings I want.
13 replies
NNovu
•Created by lena_dooms on 4/21/2023 in #💬│support
Uncancel cancelled events
If I have the transactionId and have cancelled that event, is there a way to uncancel that event?
6 replies
NNovu
•Created by lena_dooms on 4/20/2023 in #💬│support
Cancel event not working
I'm working in PHP. deleting an event through ->delete("events/trigger/{$transactionId}")['data'] directly works, but using ->cancelEvent($transactionId) results in an error. From what I can see, since DELETE returns 204 with an empty response body, request() returns false. cancelEvent() then tries to create a trigger with false as first argument instead of an array, resulting in an error. Is there something I'm doing wrong? Or should I just stick to using the delete() function directly?
17 replies