Zeus
Guys, when i upload a bot using database of railway, i need to put private database address, sure?
But i'm having a stupid crash (when i commit my bot to railway):
Traceback (most recent call last):
File "/app/main.py", line 2, in <module>
import discordModules.auth as auth
File "/app/discordModules/auth.py", line 1, in <module>
import asyncio, clientCommands
File "/app/clientCommands.py", line 1, in <module>
import clientModules.events.on_message
File "/app/clientModules/events/on_message.py", line 5, in <module>
from database import connection as db
File "/app/database/connection.py", line 19, in <module>
conn = psycopg2.connect(
^^^^^^^^^^^^^^^^^
File "/opt/venv/lib/python3.11/site-packages/psycopg2/init.py", line 122, in connect
conn = _connect(dsn, connection_factory=connection_factory, **kwasync)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
psycopg2.OperationalError: could not translate host name "postgres.railway.internal" to address: Name or service not known
25 replies
I need an answer.
Well, given that my account has been blocked, and I've been waiting for you to reply for 2 days now, and nothing, it's already started to cause me large-scale financial damage, I want to know if it will be resolved soon or not.
This will certainly be the last time I make a payment to railway, the support is horrible, and I need a backup of my database, which you have simply disconnected.
I've had nothing but bad experiences for a month now, which will make me switch services.
I don't think it's fair for someone who paid 400 dollars last month to use the service, to have a daily loss of 200 dollars because they don't have the support to solve something like this.
24 replies