R
Railway7mo ago
Zeus

Still waiting

I still waiting for railway to answer my problem, i got banned because i used my credit card to pay the bill, and i got banned for "card tester" 🤡 , all my apps is down, and i cant open my postgree database
11 Replies
Percy
Percy7mo ago
Project ID: N/A
Hys
Hys7mo ago
you have to wait for railway team to respond your help thread
No description
Zeus
ZeusOP7mo ago
But it's taking too long and I've already lost 300 dollars :wtf:
Hys
Hys7mo ago
what plan are you on?
Zeus
ZeusOP7mo ago
I dont know, i'm banned
Hys
Hys7mo ago
what plan did you have? how much were you charged
Zeus
ZeusOP7mo ago
400 usd last month
Zeus
ZeusOP7mo ago
I just tried to pay my bill with MY CREDIT CARD and I got banned for TESTING MY CARD? like, what do you mean testing my card, it's my card dude, I was just paying my bill
No description
Zeus
ZeusOP7mo ago
🤦‍♂️
Adam
Adam7mo ago
The team will get to your help thread. As you might imagine, they get many unban requests. I’m locking this thread as there can be no productive conversation here. Wait for the team to respond to your first thread There is nothing any of us here can do to help you. You just have to wait
Brody
Brody7mo ago
for what it's worth, had you been on Pro you would not have been banned so easily
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