Hordicus Comments - Answer Overflow

Hordicus

•Created by Nexo on 3/9/2024 in #support-forum

I can’t add a server, it gives an error.

The port can be invalid for a number of reasons but you should probably start by testing to see if any other tool can connect to your server. That's useful in determining if a firewall is blocking our traffic.

5 replies

BBattleMetrics

•Created by melsy on 10/1/2024 in #support-forum

Arma Reforger, Can not setup, RCON Fails

Refer to my first response. If the other tool can connect you have a firewall problem

59 replies

BBattleMetrics

•Created by melsy on 10/1/2024 in #support-forum

Arma Reforger, Can not setup, RCON Fails

Attempt to connect to your server using any other RCON client. If another tool can connect, then you have a firewall problem. If another tool cannot connect, then you have a configuration problem most likely.

59 replies

BBattleMetrics

•Created by pown on 9/20/2024 in #support-forum

problem with search

Wrap your search term with quotes for exact matches.

3 replies

BBattleMetrics

•Created by MadMax on 9/7/2024 in #support-forum

More servers using bots

Got them. Thanks for reporting!

2 replies

BBattleMetrics

•Created by o_r_t_e_g_a on 8/24/2023 in #support-forum

This server has been de-ranked and hidden from default server lists

Ideally you'll connect RCON and then send us an email letting us know when that happened and we'll kick off the review from there

9 replies

BBattleMetrics

•Created by KillerDelta on 8/30/2024 in #support-forum

Conan Exiles Servers Not listed online

Please provide the IP and port of the server. Also did you enable queries? It's not on by default for Conan.

5 replies

BBattleMetrics

•Created by xGROMx on 3/7/2024 in #support-forum

Missing Logs

We'll need specific examples within a 24 hour time period please

33 replies

BBattleMetrics

•Created by Abu on 9/19/2023 in #support-forum

[Bug] Log lines with duplicated message IDs

We need something from the last 24 hours or so

9 replies

BBattleMetrics

•Created by Abu on 9/19/2023 in #support-forum

[Bug] Log lines with duplicated message IDs

The examples in this thread are a year old

9 replies

BBattleMetrics

•Created by xGROMx on 3/7/2024 in #support-forum

Missing Logs

There are two different issues reported in this thread. The very first item in this post has already been fixed a while ago. The issue reported by @[FFE] xGROMx on the 11th is something different entirely. We need more information in order to know what's going on. 1) Is this only happening on HLL 2) On what page(s) 3) Can you provide examples with playerIDs and Activity message IDs. The more specific the better.

33 replies

BBattleMetrics

•Created by Kenji on 8/22/2024 in #support-forum

fake player / reflected server

Both deranked. Thank you for the detailed report.

2 replies

BBattleMetrics

•Created by Nixx on 8/14/2024 in #support-forum

Testing API without Server

I don't know that having a server is strictly necessary but you'll probably be missing a lot if you don't have anything to reference. You should at least set up test server hosted locally

3 replies

BBattleMetrics

•Created by Gen. Henry Arnold on 8/10/2024 in #support-forum

ARMA 3 Server Data playtime missing

We had some issues with the database that manages the session data for that (following the OVH downtime). Will look at making sure that sort of thing can't happen going forward.

2 replies

BBattleMetrics

•Created by [RS] JesseUCAVedYou [EN] on 8/7/2024 in #support-forum

7 Days to Die - Joining Trigger - Triggers Twice

Rate limit should work if the scope is set to player and has a sufficiently long time limit

10 replies

BBattleMetrics

•Created by [RS] JesseUCAVedYou [EN] on 8/7/2024 in #support-forum

7 Days to Die - Joining Trigger - Triggers Twice

It's probably sending us two messages for the same event

10 replies

BBattleMetrics