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BattleMetrics

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Arma Sidechat Permission

Hello, is it possible to have an org role only be able to see a certain RCON message channel (Sidechat in Arma)?

Admin on BattleMetrics doesn't enable admin on Squad Server

The title says it all really. I'm happy to accept I am completely misunderstanding how BattleMetrics works, but I can't find anything online to support this. My admin config is blank in the server settings, and all admin perms are set in the BM settings....
Solution:
You're admin.cfg is the place to add your admins to with whatever permissions you're wanting to give them.

Hello everyone, I need help, I bought premium to check online players on the server, but it doesn’t

Hello everyone, I need help, I bought premium to check online players on the server, but it doesn’t show them

need help with my current plan

need help with my plan on the website

Old Org New Org

I just got a new RCON subscription and added my 2 servers. all good. I didn't realize that there's an old org for when I was part of someone elses subscription a couple of years ago. This is good since it still has the bans for a server i just readded (same IP) . How do I end up with 1 org with just me as admin and still have that banlist?

RCON -> Attempt to connect to the server

I'm using it after payment, but RCON is trying to connect every 10 seconds. I'm disabling the ROCN connection because of this, is there a way to change it?

just subscribed to premium, but I really wanted RCON.

I can goto change plan but it's not showing a credit against the first payment. all this was in the last 15 minutes.
Solution:
All billing issues must be dealt with via email [email protected]...

Server using bots

I see another server using bots recently @Hordicus https://www.battlemetrics.com/servers/rs2vietnam/30287588
Solution:
Done

We moved host and got a New IP

We recently moved host and got a new IP however this IP was linked to a previous server that used BM https://www.battlemetrics.com/servers/rust/19419940 We can’t add the RCon port to our server as it’s still linked to the above server. Our Server https://www.battlemetrics.com/servers/rust/19922707...

Reserved Slots Enquiry

Hey guys, any idea why I cannot edit this one specific reserved slot? Every other reserved slot has an "Edit" button except for one. I have every permission that I can see. ¯\_(ツ)_/¯
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One of our servers appears twice

Same same, same IP, but different ports. Rankings are different - can we combine them? Delete one of the entries?...

asa broadcasting

Just need a little guide on how to set up a schedule broadcast for ark survival ascended I’ve had a go trying to set it up and when I click create nothing happens trying to use duration trigger so every 24 hours (1 day ) it triggers a broadcast stating daily restart in 10 minutes

How to display server list using api

i have made a web but i need to display server list this an example but doesnt wor already used api with the server enables but still not working any help

Incorrect count of ingame day in 7 Days To Die

The day shown in 7 Days To Die server is one day less from the day in the game.

Ongoing Issue with Connecting Squad Server to BattleMetrics - Confirmation of Ports

Hello BattleMetrics Support Team, I am experiencing a persistent issue while trying to connect my Squad server to your system. I keep receiving an error message stating: "We were unable to query the server at the given IP and query port." I would like to clarify that I have thoroughly checked all the information I entered, including:...
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Advanced BM RCON

any help with this would be great thanks
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Arma Reforger, Can not setup, RCON Fails

Self hosted on Linux I can connect to RCON from outside my network via battleeye RCON tool. RCON is setup on port 19010. On my firewall, doing a packet capture, I can see the incoming connection, but the request is not completed on the Arma Reforger Server. Any more details needed?...

Problem with displayed name

Hi. There is a problem with displayed name of my server. I am the server owner, my friend set up RCON for us - he was "organisation owner" in BM. Now it so happened that we decided to split up and I created new organization on BM, changed the IP address of the server and decided to connect it to BM. ...
Solution:
Servers Names follow to what is obtained via Query, If query shows blank, BM shows blank....
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problem with search

i cant search for myself when my steam name has spaces eg: Roberto Carlos. The search only shows Roberto and Carlos but not together

[Bug] Organizations that share data override permissions

Example: A user's primary organization is organization A. This user is also a part of organization B. Organization A and B share data, such as player notes. Player notes done by Organization B should be able to be seen by Organization A. However, if the user does not have permissions in organization B, it will override their ability to see player notes they would otherwise be able to see since they are in Organization A. We just had this issue and could not understand why one of our admins could not see certain notes by a shared organization. We noticed they were also in that organization, however that org has since been disbanded. Only the organization on BattleMetrics exists anymore. Once our admin left their organization, they were able to see the notes they were not able to see before....
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