Discrepancy between online player count on BattleMetrics and in-game.

Hello, we've encountered a problem. The online player count in our game is more accurate than on your website. Could you please advise what to do to fix this? I assume we need to set up RCON connection. Also, it shows that the server is "de-ranked", why? We just opened the server.
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Help meOP3w ago
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[MIG] EOC LongBarrel
Server is de-ranked due to either the automated system or a report. Which occurs from a fake/botted player count being reporting to battlemetrics https://discord.com/channels/202199157224636417/202199157224636417/1179241186297385010
Help me
Help meOP3w ago
Thank you. We will now disconnect RCON from other sites, link it with BM and inform you by Email. Can we send our email directly here?
[MIG] EOC LongBarrel
you can have multiple places connected via RCON Email: [email protected]
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Help meOP2w ago
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[MIG] EOC LongBarrel
Takes 7 days of data before they will re-rank
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Help meOP2w ago
thanks for answer

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