Discrepancy between online player count on BattleMetrics and in-game.
Hello, we've encountered a problem. The online player count in our game is more accurate than on your website. Could you please advise what to do to fix this? I assume we need to set up RCON connection.
Also, it shows that the server is "de-ranked", why? We just opened the server.

7 Replies


Server is de-ranked due to either the automated system or a report.
Which occurs from a fake/botted player count being reporting to battlemetrics
https://discord.com/channels/202199157224636417/202199157224636417/1179241186297385010
Thank you. We will now disconnect RCON from other sites, link it with BM and inform you by Email. Can we send our email directly here?
you can have multiple places connected via RCON
Email: [email protected]

Takes 7 days of data before they will re-rank
thanks for answer