Oiia Studios

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kiai-support

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small bug

I noticed that you can set the minimum amount of experience higher than the maximum amount. This is very strange.

My premium is gone bcs "Reset all"

I reset all progress XP, and why my premium gone ? That's bug ??
Solution:
Looks like it’s active again!
No description

Can't access purchase

Can't access purchase premium in website, I hope dev can fix it thanks 💯
Solution:
🙂 this should be all sorted now. Many thanks for reporting it.

add a background to the Level Up message

Can I add a background to the Level Up message (the image I want)?
Solution:
This would belong in #kiai-suggestions then, I am sorry I was unable to help.

{guild.icon}

Hello. Please where is guild icon?
No description

Can Denylist include forums?

Much appreciated with the bot. 👍

Error code - uMw7C8syY5i5

Honestly idk what this was from as I believe the message was deleted, I didn’t do it specifically either 😭
Solution:
This is related to an XP drop, it looks like the message might have been deleted as it cannot find the message
No description

I needa xp reset for my server ples

Server id is 1190702769259159634 @Shadow is this what you meant by a support ticket...
Solution:
Hey. All records have been deleted for your server. If you encounter any issues, let us know.

site bug

i cant select server
Solution:
Hey @Saywel, sorry about this, it should be working now!
No description

Not providing enough arguments for `/multiplier set` gives unpretty error

i assume it should be giving a nicer error msg that says like "ur missing some arguments!" or something
Solution:
This has been fixed as well
No description

`/level-up-messages edit` preview doesn't include message content

minor bug: i set content as {user.mention} but the preview/reply doesnt show me that (only shows me the embed)
Solution:
This has also been fixed
No description

i want to buy kiai server premium but unfortunately the site doesn't work

the thing just loads indefinitely
Solution:
Hey, it seems like this error is an issue on our end and we're working to resolve it. In the meantime, if you'd like to purchase Kiai Server Premium feel free to let me know here (or DM me) about your server's ID and its member count :)
No description

hi, I'm considering getting the lifetime support for the bot.

just to be sure, is it $5? and would I get help with it being set up ^^
Solution:
If the server grows (or shrinks) the price will automatically be updated to reflect that for the next billing cycle. So for example: If your server had 250 members when you purchased Kiai Premium, it'd cost $1.99. If you then grew to 750 members in less than 30 days, you'd be charged $4.99 the following month....

NaN color

first time running /level-up-messages edit and it has color set to #000NaN
Solution:
@srnyx Hey there, a fix for this has been released! :)
No description

`/level-up-messages list` error

error id: h5mPYM54Chkq ive never used the command before (or any of its subcommands)...
Solution:
Hey there, a fix for this has been released as well. If you didn't have any messages customized it would error out :)
No description

[KIAI-395] Role rewards aren't stacking or auto-syncing

image 1: person with only lvl 100 role when they should have all image 2: all available lvl roles i have stacking enabled and all role rewards are set up correctly guild id: 970411885293895801...
No description

Missing `&` for role mention

should be <@&ID> not <@ID> for 2nd embed
Solution:
Fixed lol ty
No description

Really long decimals

🤔
Solution:
The above mentioned fix should be live on Kiai now! As always, if you encounter any other issues or abnormalities, feel free to open up another post.
No description

How are multipliers combined?

polaris has a few different options for how to treat role multipliers and how to treat channel multipliers top/first 2: role multipliers bottom/second 2: channel multipliers what does kiai do? is it possible to modify it?...
Solution:
You can't modify what Kiai does, it's setup to stack, (so they'd multiply) so for example: xp * 2 * 4 * 2 * 3 for example for a 2x, 4x, 2x, and 3x multiplier. But what Polaris is neat and I'm sure other people would find it useful if you wanna #kiai-suggestions it....
No description

"Week starts on monday"

i assume having this disabled means it will start on Sunday instead?
Solution:
Correct, disabling it will make the week go Sunday to Saturday (ex: 2/9-2/15) , enabling it will make the go Monday-Sunday (ex: 2/10-2/16)
No description