How are multipliers combined?
polaris has a few different options for how to treat role multipliers and how to treat channel multipliers
top/first 2: role multipliers
bottom/second 2: channel multipliers
what does kiai do? is it possible to modify it?...
Solution:
You can't modify what Kiai does, it's setup to stack, (so they'd multiply) so for example:
xp * 2 * 4 * 2 * 3
for example for a 2x, 4x, 2x, and 3x multiplier.
But what Polaris is neat and I'm sure other people would find it useful if you wanna #kiai-suggestions it....
"Week starts on monday"
i assume having this disabled means it will start on Sunday instead?
Solution:
Correct, disabling it will make the week go Sunday to Saturday (ex: 2/9-2/15) , enabling it will make the go Monday-Sunday (ex: 2/10-2/16)

Getting different XP requirements from Polaris with same formula
left: polaris
right: kiai
kiai formula:
({level})^3 + 80*({level})^2 + 30*({level})
should be same as x^3 + 80x^2 + 30x...Solution:
💀

Setting formula replies instead of edits
instead of editing the existing embed reply, it deletes it and makes a new reply
this causes the error in the 2nd image to occur when going back to settings (using button)...

Error when trying to change rank card opacity
Trying to test out the rank card opacities (as I’m new to premium thanks to Strife) and got this error when trying to change it higher then 20
Error ID: 11ahBNgzXiin...
Solution:
@{Do Not Ping} CrematedFeathers Should be fixed now
Need help importing data from another bot
Hey, so Ive migrated to kiai after another leveling bot (LevelUp) got discontinued. And I need help importing the data from levelup to kiai, could y'all help me?
Solution:
Hey @sora 🩷! Looks like the format we got from the levelup devs was slightly incorrect, I've adjusted the importer now so it should work
Why Kiai leaves my server after joining?
Hi. I recently (about a week or two ago) added Kiai to my server and successfully set it up. Today I wondered why none of users still leveled up and it appears that the bot left the server. I tried to add it again several times but it just leaves instantly after joining. What should I do?
Solution:
Hey, so your server contains what we strongly believe to be botted (or otherwise unnaturally gained) members and boosts, and as such we have blacklisted Kiai from being used in that server due to it being flagged as suspicious by us.
That being said, you are more than welcome to use Kiai in any other server that is not engaging in unnatural behaviour....

Leaderboard permission
Hi. I'm confused when it comes to the leaderboard permissions. I was informed by a few of my members of the server that they can't seem to toggle the leaderboard pages. I looked at the kiai documents to see which features has manage server only permissions but didn't see the leaderboard feature having the manage server only permission unless the document only meant for those without manage server roles can only use the leaderboard feature. If so how do I enable my members to be able to toggle th...
Solution:
A member does not need manage server permissions to go through leaderboard pages
A member just cant flip through someone else's leaderboard...

how do you delete rewards messages?
Are reward messages the same as level up messages?
Solution:
If you want to delete a rewards message you can just use the regular
/rewards remove
command.Deny XP
Hey can I deny xp for an entire category. People are getting xp in channels they’ve created themselves which I don’t want. Is it possible to switch this off please?
Solution:
Thats Alright!
You go:
Settings --> Deny List --> Denied Channels...
How to remove a logging channel?
I have two channels set but I need to remove them a replace them with different channels.
Error when changing both the primary and secondary color of my rank card.
Both did errors. Idk why.
P.s. the "Video Explanation" was very useful to help me understand the issue lmao...

API Key
i need api key pls :heart_02:
Bot ID: 1297310943885394030
Name: USA Core...
Solution:
You have been DMed the API Key.
Sync is not working
The sync function is failing to sync the roles.
Solution:
Is Kiai's role above those roles?

Xp bug
I think I found a bug with message xp.
In my server xp is set to the default 1-3 xp per message, however today, the bot randomly started giving users a lot of xp. None of my staff could have tampered with xp aswell....
Solution:
Hey @JulianGaming007! Our team will answer your post soon.
If this is an issue in your server, make sure you've included your server's ID (This can be found on the
/ping
command), as well as which users are having this issue.
Once your question has been answered, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution
to help others find the solution via Answer Overflow...
Problems importing levelup data
So I’m trying to import a file from levelup to put my data into kiai. I’m not sure if I need an api key or what. But this is the message it’s giving me. Forgive me if it’s not a hard fix or anything, I’m not used to working with bots like this.
Solution:
@oscorpinvictus Fix should be out now!

Monthly Leaderboard issue
I'm so sorry, it's still not working for me ðŸ˜
It only shows some users which is really weird, I tried to see if they had a specific role in common, like maybe it was a permissions issue, but i couldnt see a pattern...
Solution:
@Marshy Aha, I found the issue, slight logic error in how we calculate the start of the month. They should start to show up tomorrow when the week also resets, but I'll get that fixed

voice xp problem
in my server every one leveling in voice calls orkks excpt me the owner of the server.
API key
Looking to utilize Kiai's leveling system as a tracked stat in my own bot, was told to come here to get a key for that.
Solution:
The key has been sent to your DMs. I also highly advise checking out #kiai-api-v2 and providing your feedback once you are more comfortable with our API.
drop
hello :)
is it possible to give the xp drop a specific channel to drop in?...
Solution:
No, that's not currently possible. Currently it drops in any channel that Kiai can send messages in, and wherever users are actively chatting and earning XP following.
There is this suggestion up though: https://discord.com/channels/744282929684938844/1280101881536053288...