OS
Oiia Studiosβ€’2mo ago
srnyx

[KIAI-395] Role rewards aren't stacking or auto-syncing

image 1: person with only lvl 100 role when they should have all image 2: all available lvl roles i have stacking enabled and all role rewards are set up correctly guild id: 970411885293895801
No description
No description
37 Replies
EasyThreads
EasyThreadsβ€’2mo ago
Hey @srnyx! Our team will answer your post soon. If this is an issue in your server, make sure you've included your server's ID (This can be found on the /ping command), as well as which users are having this issue. Once your question has been answered, you can mark your question as solved via Right click solution message -> Apps -> βœ… Mark Solution to help others find the solution via Answer Overflow
Ibotmealot
Ibotmealotβ€’2mo ago
Have you tried syncing them with the /rewards sync command?
srnyx
srnyxOPβ€’2mo ago
yeah, which is another issue cause its not auto-syncing :Sadge: ive had to use the cmd every time (i think, idk if like a few r getting auto-synced or not) ok yeah they arent being auto-synced at all
MagicGamer β˜„
MagicGamer β˜„β€’2mo ago
Is Kiai above these roles?
srnyx
srnyxOPβ€’2mo ago
yes, /rewards sync works and it still gives the highest role to users it just doesnt stack or automatically assign roles
No description
srnyx
srnyxOPβ€’2mo ago
any update on this? also does kiai check reward roles when i use the api to give xp? or like when does it check yoyoyo
Strife
Strifeβ€’2mo ago
Sorry for the delay, I'll look into this for you asap
srnyx
srnyxOPβ€’2mo ago
tyty so uhm :Sadge:
Strife
Strifeβ€’2mo ago
Sorry πŸ˜… I meant to update you when I got the chance. I couldn't seem to copy this error but keep looking into it with the other staff and I'll hopefully get back to you asap
srnyx
srnyxOPβ€’2mo ago
i have all the rewards set up correctly i think
No description
srnyx
srnyxOPβ€’2mo ago
manually syncing:
No description
srnyx
srnyxOPβ€’2mo ago
still doesnt stack roles but also shows how its not auto-syncing
MagicGamer β˜„
MagicGamer β˜„β€’2mo ago
Hey are you encountering any errors
srnyx
srnyxOPβ€’2mo ago
it doesnt give me any errors no but it doesnt seem to auto-sync or stack rewards
MagicGamer β˜„
MagicGamer β˜„β€’2mo ago
Strange, does Kiai have manage roles
srnyx
srnyxOPβ€’2mo ago
yes because its still able to manually sync
MagicGamer β˜„
MagicGamer β˜„β€’2mo ago
I see, is auto sync on?
srnyx
srnyxOPβ€’2mo ago
yes and i tried disabling/enabling
MagicGamer β˜„
MagicGamer β˜„β€’2mo ago
This is a bug, sadly you'll need to wait for it to be patched, I apologize for the inconvenience
srnyx
srnyxOPβ€’4w ago
this is still happening for me role rewards arent auto-syncing or stacking 😒 ok actually sometimes it will auto-sync but a lot of the time i have to manually run the sync cmd
srnyx
srnyxOPβ€’4w ago
No description
srnyx
srnyxOPβ€’4w ago
i hid irrelevant msgs
Shadow (currently sick)
That’s even weirder Hmm
srnyx
srnyxOPβ€’4w ago
this was triggered by them sending a message
No description
srnyx
srnyxOPβ€’4w ago
unsure if that message was what got them to lvl 10 or not are role rewards checked when xp is given with the api?
Shadow (currently sick)
No Their next message should trigger all level up functions iirc
srnyx
srnyxOPβ€’4w ago
ok ye makes sense, and i think that person's msg was what got them to lvl 10 it never announced that they reached lvl 10 🀨
srnyx
srnyxOPβ€’4w ago
they reached lvl 10 between here (and then i guess gambled all their XP away 😭)
No description
Shadow (currently sick)
That makes a lot of sense why it's not triggering these for you, the API isn't firing those level up checks like normal messages do. Are you using virtual message, or the add/remove XP routes
srnyx
srnyxOPβ€’4w ago
add/remove whats virtual msg? and wouldnt it still sync after they send a msg after they lvl up with api?
Shadow (currently sick)
thats what I thought but im digging into that route rn
srnyx
srnyxOPβ€’4w ago
ah, yeah probs best i stick with add/remove in my scenario
Shadow (currently sick)
virtual_message is what kiaimc uses to do message xp
srnyx
srnyxOPβ€’4w ago
yeye i assumed, makes a lot of sense for that
Shadow (currently sick)
hmmmm interesting addXp internally calls checkLevelStatus which is what emits the level up/down events ok yeah im more confused than ever now
srnyx
srnyxOPβ€’4w ago
if u wanna add debugging stuff (maybe just to my server) then feel free guild id: 970411885293895801

Did you find this page helpful?