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kiai-support

other-bot-support

Fish in a box

12/20/2024

Reward roles not getting added

/rewards add role role:1311873170550161466 level:5 add_or_remove:Add i tried using this command and it just says an error occured. The role is below the bot and the bot have role perms. this only happened today....

Shadow (Inactive, check bio)

12/18/2024

====KNOWN ISSUE: Voice XP massive increases=====

We currently have a known bug where Kiai misses voice XP joining and leaving events. This may result in symptoms such as: - Users jumping with a massive increase in voice minutes - Users jumping with a massive increase in XP...

Truffle

12/17/2024

Double xp drop

If 2 people claim the same drop at the same time they both get the xp

Solution:

It has to be faster than the ping of the bot at that time, we've prevented double XP drops as much as we can before that

xya or something idk

12/15/2024

pluralkit integration potential eta?

I saw in the pluralkit support server the idea that kiai might be compatible for xp logging of individual proxy profiles, and was hoping to add that to my server. Is there anywhere I can find more information or news on this potential feature? I'm super interested, and excited for it to (hopefully, if discord allows) potentially be released. Thanks! <3

Kydzs

12/15/2024

Fails to apply reward roles

Kiai is not applying any role and also refuses to sync when I try to apply it manually. @net-tech- is staff on this server, so I can confirm it is set up correctly

Solution:

it seems those unknown roles were the issue 🫡

Karl

12/13/2024

Rank Up from Level 2 to Level 61

Hi, I have a member that was Level 2 then ranked up to Level 61 Server ID 1233389932400083036...

Cmac

12/8/2024

Re-application or removal of role when user rejoins server.

Hi there. We've been using Kiai on a server to remove a "Newcomer" role when users hit a certain level (4). An issue we've had with it however is that when a user gets banned or leaves and then rejoins a while later it's stuck with the role again. The user in question could be level 30 but Kiai doesn't seem to realise and doesn't remove the role. Does it only check to remove the role if the user were to level up to 31 in this instance?

𝒿𝒶𝓃𝓀𝒶𝓁𝒷

12/5/2024

Issues with voice exp

I setup the bot recently for my friend's server and voice xp is not working correctly. Scenario - I joined voice with someone else and stayed there for 3m, here's the JSON before we joined: userId "535156251487895566" guildId "767823802956382238" avatarUrl "https://cdn.discordapp.com/avatars/535156251487895566/b895e6824527a9fde5ce0fb7296b0518.webp" createdAt "2024-12-04T13:30:01.049Z"...

Visuals

12/1/2024

VCs not showing in deny list bug

So I have made a suggestion suggesting that kiai should add VCs in the deny list the someone replied and said that kiai DOES have VCs in the deny list and that it's a bug that blocks the VCs showing in the deny list and he said he'll fix it later then he set a cooldown with a giveaway bot for 12h that said he'll fix it but he never did and it's been like 1-2 months since. I would like this to be fixed AND if you could remove unknown channels shown in the video which are like this because I have deleted them and if possible make the bot automatically remove the channels if the've been deleted not show them as # unknown....

Solution:

Hey @Visuals! Our team will answer your post soon. If this is an issue in your server, make sure you've included your server's ID (This can be found on the /ping command), as well as which users are having this issue. Once your question has been answered, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution to help others find the solution via Answer Overflow...

Visuals

12/1/2024

Import settings to a different server

I want to import my settings to a different server so I don't need to enter them manually (I know the channel settings like announcement channels won't work but I think others will)

SteamSeed

11/29/2024

General questions around Kiai

Hey hey! I was told to open a support ticket. Sorry for the butt ton of questions!! Looking to replace mee6 (I know) The server id need to migrate info from is 50k people. with around 20 different levels. (with the hopes to bring levels to the other server i run with 370k members) How long would it take to transfer the info? And would the import include the roles too? I see there is no dash currently are their plans to make one? Looking at the doc page, whats included in premium and how much is it? Some commands are open to the public, is there a way to customise this?...

Solution:

No worries for the questions, that's what this channel's for :PES_Hehehe:

Looking to replace mee6 (I know) The server id need to migrate info from is 50k people. with around 20 different levels. (with the hopes to bring levels to the other server i run with 370k members) How long would it take to transfer the info?

@net-tech- The lead developer would have to answer this question for you. I'm pretty sure we pull from Mee6's API, so we'd just be rate-limited by whatever they have in place, but I'm not certain on that one.

And would the import include the roles too? I see there is no dash currently are their plans to make one?

Yes! Whenever you go to import, you can select what you wish to import (see the image). As for the dashboard, the team's actively working on one, and we've had beta testing happen already, but we don't currently have an exact ETA....

dizzy

11/27/2024

Level up messages not sending at all

Hii, so I recently added kiai to my server and everything’s set up. The xp works, leaderboard works, custom message is set. But it’s not actually sending the level up message- I’ve checked the leaderboard and I have been levelling up. How do I fix this? Thank you

Aiden

11/25/2024

[KIAI-357] Time in VC Jump

Hello! I recently set up the bot in my server, a member leveled up and went straight from level 22 to level 71. I'm not server what happened.

Solution:

This bug has been fixed! Thanks for letting us know about it

𐔌 . ⋮ a .ᐟ ֹ ₊ ꒱

11/24/2024

Nickname function not working well

Hey, I already asked this in the chat. My level up nickname function changes back the nicknames of people in the server back to the default name. If I set my server nickname to Breadlover it would always change it back to altenais or a! (my displayname here)....

Solution:

Yeah so the reason we don't have server nicknames is bc the bot doesn't know how to handle them after the first time For example, if the nickname format is set to:

[{user.level}] {user.displayName}

[{user.level}] {user.displayName}

...

Riel

11/24/2024

[KIAI-361] Trouble with Role Rewards

I finished setting up the role rewards, then i did a sync, the roles that were given doesn't match the current level that user has. Larena(39) were given a role for level 87, and this happens to multiple users. Stacked roles is disabled, i used a custom formula....

haha0201

11/21/2024

can’t disable level up message

see attached recurring issue...

Solution:

You don't have any custom level up messages

11/20/2024

How to assign role rewards?

So I have the bot set up, but now I’m overwhelmed and second guessing myself on how exactly to assign the roles? For content: I have SFW and NSFW categories. One of the rewards is at Level 15, they can now use the Bot Category, but that category is only for verified people and what would be “Level 15”+ individuals. ...

Philipp👨💻

11/18/2024

API Docs Down

Hello! It seems like the API docs are down..

Solution:

Hey! We apologize for the downtime, the docs and the entire API should now be working. Let me know if anything else seems off.

𐔌 . ⋮ a .ᐟ ֹ ₊ ꒱

11/17/2024

Trouble importing XP and Settings from Csv. file

Hello, I'm trying to import my settings and levels for my server members but kiai bot reports back a data format error.. Bot I'd like to import data from: XP Bot. I've tried it with a csv file but it didn't work. Thank you for help :)...

Solution:

Hi @𐔌 . ⋮ a .ᐟ ֹ ₊ ꒱, Everything (settings, xp data) except boosts should be imported now. Please let me know if everything is good on your end...

KillboFraggings

11/14/2024

XP required to reach levels?

Hi, is it possible to change the amount of XP required to reach a certain level?

Solution:

👋 Hey there! Under Settings and then Message XP, you can change the XP formula. So, to answer your question, there’s no direct way to set specific levels like “Level 1 needs 200 XP” or “Level 2 needs 400 XP.” However, you are able to customize the formula to meet your needs.

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Buape Studios

Join the Buape Studios server to ask questions!

Buape Studios

Join the community to ask questions about Buape Studios and get answers from other members.