Error code - uMw7C8syY5i5
Honestly idk what this was from as I believe the message was deleted, I didn’t do it specifically either 😭
Solution:
This is related to an XP drop, it looks like the message might have been deleted as it cannot find the message
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I needa xp reset for my server ples
Server id is 1190702769259159634
@Shadow is this what you meant by a support ticket...
Solution:
Hey. All records have been deleted for your server. If you encounter any issues, let us know.
Not providing enough arguments for `/multiplier set` gives unpretty error
i assume it should be giving a nicer error msg that says like "ur missing some arguments!" or something
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`/level-up-messages edit` preview doesn't include message content
minor bug: i set content as
{user.mention}
but the preview/reply doesnt show me that (only shows me the embed)
i want to buy kiai server premium but unfortunately the site doesn't work
the thing just loads indefinitely
Solution:
Hey, it seems like this error is an issue on our end and we're working to resolve it. In the meantime, if you'd like to purchase Kiai Server Premium feel free to let me know here (or DM me) about your server's ID and its member count :)
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hi, I'm considering getting the lifetime support for the bot.
just to be sure, is it $5? and would I get help with it being set up ^^
Solution:
If the server grows (or shrinks) the price will automatically be updated to reflect that for the next billing cycle.
So for example: If your server had 250 members when you purchased Kiai Premium, it'd cost $1.99. If you then grew to 750 members in less than 30 days, you'd be charged $4.99 the following month....
`/level-up-messages list` error
error id:
h5mPYM54Chkq
ive never used the command before (or any of its subcommands)...
Role rewards aren't stacking
image 1: person with only lvl 100 role when they should have all
image 2: all available lvl roles
i have stacking enabled and all role rewards are set up correctly
guild id: 970411885293895801...
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Really long decimals
🤔
Solution:
The above mentioned fix should be live on Kiai now! As always, if you encounter any other issues or abnormalities, feel free to open up another post.
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How are multipliers combined?
polaris has a few different options for how to treat role multipliers and how to treat channel multipliers
top/first 2: role multipliers
bottom/second 2: channel multipliers
what does kiai do? is it possible to modify it?...
Solution:
You can't modify what Kiai does, it's setup to stack, (so they'd multiply) so for example:
xp * 2 * 4 * 2 * 3
for example for a 2x, 4x, 2x, and 3x multiplier.
But what Polaris is neat and I'm sure other people would find it useful if you wanna #kiai-suggestions it....
"Week starts on monday"
i assume having this disabled means it will start on Sunday instead?
Solution:
Correct, disabling it will make the week go Sunday to Saturday (ex: 2/9-2/15) , enabling it will make the go Monday-Sunday (ex: 2/10-2/16)
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Getting different XP requirements from Polaris with same formula
left: polaris
right: kiai
kiai formula:
({level})^3 + 80*({level})^2 + 30*({level})
should be same as x^3 + 80x^2 + 30x...Solution:
💀
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Setting formula replies instead of edits
instead of editing the existing embed reply, it deletes it and makes a new reply
this causes the error in the 2nd image to occur when going back to settings (using button)...
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Error when trying to change rank card opacity
Trying to test out the rank card opacities (as I’m new to premium thanks to Strife) and got this error when trying to change it higher then 20
Error ID: 11ahBNgzXiin...
Solution:
@{Do Not Ping} CrematedFeathers Should be fixed now
Need help importing data from another bot
Hey, so Ive migrated to kiai after another leveling bot (LevelUp) got discontinued. And I need help importing the data from levelup to kiai, could y'all help me?
Solution:
Hey @sora 🩷! Looks like the format we got from the levelup devs was slightly incorrect, I've adjusted the importer now so it should work
Why Kiai leaves my server after joining?
Hi. I recently (about a week or two ago) added Kiai to my server and successfully set it up. Today I wondered why none of users still leveled up and it appears that the bot left the server. I tried to add it again several times but it just leaves instantly after joining. What should I do?
Solution:
Hey, so your server contains what we strongly believe to be botted (or otherwise unnaturally gained) members and boosts, and as such we have blacklisted Kiai from being used in that server due to it being flagged as suspicious by us.
That being said, you are more than welcome to use Kiai in any other server that is not engaging in unnatural behaviour....
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Leaderboard permission
Hi. I'm confused when it comes to the leaderboard permissions. I was informed by a few of my members of the server that they can't seem to toggle the leaderboard pages. I looked at the kiai documents to see which features has manage server only permissions but didn't see the leaderboard feature having the manage server only permission unless the document only meant for those without manage server roles can only use the leaderboard feature. If so how do I enable my members to be able to toggle th...
Solution:
A member does not need manage server permissions to go through leaderboard pages
A member just cant flip through someone else's leaderboard...
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