I have too many minutes from some users.

I just added the bot to my Discord, and overnight they already had 1,300 minutes even though the users are not active.

I'd like to remove the minutes from the leaderboard for these users.

My server ID is: 1083939627662053416

User ID:
530762678247882773
759607843493117983
390583174226378752

Solution

voice minutes for all 3 users have been fully cleared now!

Jump to solution

EasyThreads•4/14/25, 5:20 AM

Hey @Josshi! Our team will answer your post soon.

If this is an issue in your server, make sure you've included your server's ID (This can be found on the

/ping

/ping

command), as well as which users are having this issue.

Once your question has been answered, you can mark your question as solved via

Right click solution message -> Apps -> ✅ Mark Solution

Right click solution message -> Apps -> ✅ Mark Solution

to help others find the solution via Answer Overflow

Shadow•4/14/25, 5:33 AM

What do you want to set each user to?
(We've been working on tracking down a voice xp bug, it should be fixed as of like 6 hours ago)

SShadow What do you want to set each user to? (We've been working on tracking down a voi...

!JossickOP•4/14/25, 5:35 AM

Reset the time in users' voice channels to 0, so they do not appear on the leaderboard.

!JossickOP•4/14/25, 5:35 AM

Solution

Shadow•4/14/25, 5:36 AM

voice minutes for all 3 users have been fully cleared now!

SShadow voice minutes for all 3 users have been fully cleared now!

!JossickOP•4/14/25, 5:38 AM

Is there anything we can do to prevent this from happening again? Is this a bug, or have they imported their files to the server?

!!Jossick Is there anything we can do to prevent this from happening again? Is this a bug,...

Shadow•4/14/25, 5:44 AM

It's a bug that happened unfortunately with a script we ran earlier today to fix some broken db data, it's not one that should happen again though

SShadow It's a bug that happened unfortunately with a script we ran earlier today to fix...

!JossickOP•4/14/25, 5:46 AM

Thank you very much for your attention and speed.
XoXo