Voice XP not assigned for some users in a channel.
We recently switched to Kiai from probot for XP and firstly just want to say I'm loving the feature set by comparison its great.
However last night I noticed that both myself and another member were not assigned voice XP at the end of our few hour long session (others from the same channel were though)
I'm fairly sure neither of us muted or deafened over this time, which I see from a previous ticket can cause issues sometimes.
I'll add the server id when I'm back at my PC as phone discord is goblin.
Server ID: 1107591886090272790
User 1: 254751791856484353 (left VC around 11pm NZT)
User 2: 295491201757347851 (left VC about 30mins after user 1 at a guess)
3 Replies
Hey @Jaqqour! Our team will answer your post soon.
If this is an issue in your server, make sure you've included your server's ID (This can be found on the
/ping command), as well as which users are having this issue.
Once your question has been answered, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution to help others find the solution via Answer Overflow@Jaqqour Hey there! Firstly, thank you for the kind words, glad to hear you enjoy the bot! :) I can go ahead and manually update the minutes and XP for you if you just let me know how many minutes total each of you were in VC, or if you can provide me with when you guys first joined VC and we'll do the math for you.
I'm currently looking into why the session never gave you guys XP, and myself or someone else on the team will let you know what we find. Sorry about this.
Thanks for the reply, the XP isn't to much of an issue in this case and I can manually add that my end (me and the other guy are not too fussed as we are founders on the server anyway). But if we start having regular members missing out on many hours of voice XP that's when it will become a headache for us to deal with.
Thanks for looking into it, and look forward to your findings.
Another case
User: 709061932619005993
Created/joined at <t:1745458860:t>
Left at <t:1745472240:t>
They were alone with tempo bot for some of that time but another member (550142606810808380) joined and that member got XP when they left, but not the channel creator
Happened again for same person (709061932619005993)
And again no vc XP for little ole me. I didn't add tempo this time, but same as before. I created it, Jed (550142606810808380) joined and left and got XP, but none for me once I left.
Created: <t:1745479740:t>
Left: <t:1745480460:t>