Help me please
My emulator Already Updated
Why this notice Showing -
Your account has been temporarily Frozen due to abnormalities detected in emulator .please update your emulator to the latest .
Can you help me
5282178625...
Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support.
And for non-permanent suspensions, submit an account ban appeal by logging into your account and selecting File Claim....
Account frozen
Hello, i finished game and got message that my account is frozen for 2 hours for using peripheral devices. But only peripheral device i have is charger. I have Redmagic 9 Pro and i saw here on server messages by moderators that it's build-in features are okay (i am not using them often, almost never).
But i don't know, i am experimenting with app that reads content on screen since yesterday, but it's software not peripheral device - but it's change i did yesterday so i am asking what can be reason. Thanks in advance....
Solution:
Region setting
Hi, Iโm having problems figuring out do I set my region up. It is not letting me click on anything or change anything.
Solution:
Hello @rainstorm
It's clearly stated in there. The system detected you are currently in the USA so you cannot change the region to anything else unless you physically move there....
New Ump45 skin
Hello, thereโs an issue with the new ump45 red dot scope skin, itโs apparently lower than normal
Solution:
Please submit a bug report from https://pubgmobile.live/support > Bug. It'll automatically create a post in the #bugs channel after you submit it through the form.
Age restriction issue
Hello, I chose the wrong age in the game and I got an age restriction. It affects my enjoyment of the game a lot. I have been a player for 7 years. Please help. Support team: We are busy because we are making optimizations. Wait for the next update.
Solution:
Please contact the in-game customer service for assistance.
Unjust Bans for Emulator Players (GameLoop) โ Requesting Update
Dear Error ,
We kindly need your attention regarding a concerning issue that has been affecting many PUBG Mobile emulator players since the beginning of April 2025.
Recently, a large number of players using the GameLoop emulator have been receiving unexpected bans, even though they havenโt violated any rules. The usual ban message states:...
Solution:
The root issue has been identified and fixed, and any affected accounts have been unbanned.
help in delete the account
there is no message received on the email
Solution:
You may try to contact the in-game customer service for further assistance in this regard.
I did not receive the double verification code SMS
Hello PUBG mobile team
I tried to log in via a new mobile device when I did double verification and did not receive an SMS from PUBGM even though my number and card were still active....
Solution:
If you have reached the daily limit, you may be able to receive another code after 24 hours.
Any can solve this? Or tell about this? How I fix this
#helpmeplease
Solution:
For non-permanent suspensions, submit an account ban appeal by logging into your account and selecting File Claim.
Give back your reputation!!!
Hey guys, Iโm honestly really frustrated right now.
My rep dropped by 60 points and I got banned multiple times for โcheatingโ โ but Iโve never cheated. I donโt even use voice chat, I always play fair, usually just with one friend. I have no idea why this happened.
I was grinding hard this season to hit Ace Dominator during my break, and now I canโt even play multiplayer. Itโs so unfair โ like Iโm being punished for literally doing nothing wrong. Now Iโm forced to play 3 bot matches a day for a week just to get my rep back up, for something I didnโt even do.
...
Solution:
Merit recovery is related to time spent playing the game and in-match performance. Please note that there is a daily limit. If you have further questions you may try contacting the in-game customer service for assistance.
