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Trouble with adding server

Second time typing this, sorry if its short. Tried to add server, Got cannot query IP/Port error on BM Addserver webpage Searched here and Learn area for solution didn't find anything helpful....
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ARMA 3 Server Data playtime missing

https://www.battlemetrics.com/servers/arma3/3267120 Our server data after 8/6 has dropped significantly, and there is no data at all for 8/9 Player count is there, but hours reported are false and the server rank has dropped due to that...

7 Days to Die - Player Leaves

It seems that with this last 7 Days to Die update triggers no longer fire when users leave the server. Guessing a variable or something got changed on their end. 🙂 Just figured I'd let you know....

Trigger / Counter problems

I have read more and more here that there are supposed to be problems with the counters. I cannot access my global counter. Is there a general problem?

Webhooks

Discord webhook won't work with \ in text (require protection for )

7 Days to Die - Joining Trigger - Triggers Twice

Not really a feature breaking issue or anything, but I've noticed that sometimes when a player is joining a 7 Days to Die server and a trigger is set for the player joining it will trigger once when they begin loading the server. And again when they spawn into the world. Not really sure if there is a way to make it only trigger once on the BattleMetrics side of things. Not a priority by any means, but still figured I'd post and note it here....
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Seeding Whitelist Trigger (Squad)

Does anyone have the seeding whitelist trigger for Squad?

Preset Warnings (not auto triggered)

Pretty new to all this. Used to admin for a squad server where we had 'preset warnings' in the drop down menu next to the player name, under 'warn player' You could select, for example, 'maincamping warning' and it would warn the player with the specific warning needed, instead of having to select 'warn player' and type in your message. Currently trying to get this set up for our new server, but none of us know how to do this. It would ensure our warnings are reading the same regardless of who warns a player, as well as save time. Any help with this would be greatly appreciated!...

7 Days to Die Chats

Chat messages from 7 Days to Die don't seem to work anymore. On the website console you can't see what players say anymore and when using this code in a webhook no chats get sent to Discord. ```js...

RCON Limit Reached

Hello, I have this issue where it seems I have exceeded the limit, but I only have one server added. I tried with other IPs because I had problems with the Pterodactyl panel, which might be the cause. Can you help me?...
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Not Kick when Add Ban into a "None/Log Action Ban List"

We have a ban list that has Default Action: "Log. Will only log that the player is banned instead of enforcing the ban." However, when we "add ban" a player to this ban list, he/she will get kicked if still on the server. Is there away to avoid this?...

Two servers need deranking

Noticed two servers on the list that are likely to do with the mega server in RS2 and using fake or bugged player information. Rounds in RS2:V do not last 10hours as some of these players are supposedly sitting in for! Note these seem to both have the same people playing too, but neither are legitimate or actual servers in-game. Servers that need deranking are: https://www.battlemetrics.com/servers/rs2vietnam/28563369...
Solution:
Done. Apologies for the delay

Message channel not shown via Squad 44 RCON

The channel is parsed already and is accessible via triggers, but the log feed contains no indication of it whatsoever, unlike other games with the same protocol and message format, like Squad and Beyond The Wire. Was it sent in all chat? In team chat? In squad chat? You can't tell. The information is there. It just needs to be displayed....
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help with my battlemetrics

does anyone know what i can do? my battlemetrics server is stuck on an old server with 2 players not playing https://www.battlemetrics.com/servers/rust/28496562 Server on facepunch browser : Dutch Survival|2x|weekly ...
Solution:
@Reddie Fixed, it just hadn't queried recently....

New IP Adress

Hello, I have changed the IP address of my server. Previously: 163.5.143.20 (https://www.battlemetrics.com/servers/zomboid/22540819) ...

Squad 44 missing "Warn Player" command

Battlemetrics does not list a "Warn Player" command for Squad 44. However, the game's RCON provides an AdminWarn command which behaves the same as it does in Squad and Beyond The Wire. Right now we have to add a player action trigger that runs a raw command to warn players.
Solution:
Okay I take that back, apparently it only works via the in-game console but not via RCON 🫠

Scheduled message spam

My Scheduled messages are spamming for some unknown reason. I have it set to send some every 15 minutes and its spamming some over and over every few seconds? I have turned off messages. To be clear no one has changed any settings it just started from BM end all by itself....
Solution:
A server just went offline and it was party responsible for that system. Might be what's causing your issue.

Stuck on "Loading Default Values"

Trigger stuck on "Loading Default Values", won't actually get the values
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hi haveing issues with players names on battlemetrices

hi i have brought the monthly subscription on battlemetrices, but all our players names are showing different names on battlemetrices. can you help to resolve this plz