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Changing of server

BM gave the server a new ID when i tried to changfe it to the old ID using the IP and stuff it gave this error
Solution:
Itโ€™s the old servers ports I needed 27018 but that was taken but since you already deleted it well itโ€™s fixed...
No description

Squad Server ports open but not being accepted.

Hello, We recently moved our server to a new box and when we try and add the new server on battlemetrics, we get the error shown in the screenshot. We have triple checked our ports and they are open and should work just fine. Anything we missed or?...
No description

Battle metrics pings failing even though server is pinging fine on every and any tool I can find

Im at a loss. My battlemetrics server is failing the ping test, but every other ping from everywhere else is fine.

Using RCON as a server manager to handle whitelists

The whitelist functionality on Nitrado is not great. I want to have a trigger to kick people that are not on a list of EOS IDs (crossplay). Any experience or advice on that?

Palworld bot servers

Would like to bring this to your attention, palworld 1st place server appears to be a bot server, with 20 online constantly, and have password protected, online count never changes, is it possible that staff would have a look at this please.

org inactive

Why does it say org inactive when trying to add a server to my org?

Soulmask Server Location Incorrect: Germany > Australia

Hi Team, https://www.battlemetrics.com/servers/soulmask/27912444 Shows the server is in Germany when its actually in Sydney, Australia. Can I get some help updating the location....

Reached Server Limit

Im brand new to being a server owner , when i find my server on battlemetrics and click "setup server" under where it says "is this your server" , it tells me that i have reached my server limit , also ive had it tell me "forbidden , you are not allowed to do that"

Battlemetrics showing wrong country

Hostname 176.57.143.31 Port 50821 https://www.battlemetrics.com/servers/scum/24109195 The server is through gportal US Dallas...
No description

Palworld server not showing online

Hi, for a few hours our Palword server has currently stopped being shown online correctly in the metrics, we noticed that the thing started just after the trial period with rcon was over, can we do something to restore rcon connectivity? thanks https://www.battlemetrics.com/servers/palworld/27581750...

RCON Already Enabled

Someone has already enabled RCON on this server. If you own this server please contact us.||
No description

Rcon.port not correct

Im trying to suscribe my rust server to Battlemetrics, and it says that rcon.port is not correct, and it is. Can you help me?

wipe times setting

I've been trying to enter the wipe times all the time but it never shows the correct time Is it a mistake or yours and please set Europe/Berlin to the selection...
No description

Editing Server Information

Hey there! So I was wondering under server information when I click edit description it brings up this page. Am I editing the Organization information to fill out my server description / info Or am I editing the server and groups fields? ...

Global chat not showing on RCON

For a few days now our server RCON only shows text from team chat and nothing from global chat. CHILLAXPVE|RAIDABLES|QOL|VIP 92.118.19.78:28015...

Server location incorrect

Hello, my server is hosted in Australia but it says that its in Germany on battle metrics https://www.battlemetrics.com/servers/zomboid/27756571...

Arma Reforger not showing correct player count

Rcon is there but the player count is not updating at all

Insurgency: Sandstorm data broken

Insurgency Sandstorm Battlemetrics feedback appears to be broken for the last few days. The attached pictures were taken seconds apart, showing the servers ranked by population according to battlemetrics vs in game browser. Is there a work around?...
No description

Few variables not working - Battlebit

Tried to create a message for a command in game. Variables weren't working so I added all the squad ones to a console log and got this as the result: `(Activity Log) JesseUCAVedYou used the !lead command and became squad leader of {{player.squadName}}. User ID {{user.id}} User Nickname {{user.nickname}} Team Index {{player.teamIndex}} BattleBit Remastered Squad Index {{player.squadIndex}} BattleBit Remastered Squad Name {{player.squadName}} BattleBit Remastered Is Squad Leader true (5) (Trigge...